jira service desk public REST API 404

Hello,

I am trying to talk to JIRA service desk's public REST API (yes I know it's experimental) and all I get is 404

rest/servicedeskapi/info is the link I tried to access and nothing... 404

also I tried to install the REST API Browser... but it doesn't support the JIRA 7.0.x

can anyone help me?

2016-01-29 19_01_03-Fiddler Web Debugger.png

thank you

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Answer accepted

Did you set header as noted on the doc page: X-ExperimentalApi to opt-in ?

Also, as far as I know, it is only available on 3.1 and that release is only available on Cloud at this time.

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I did, I still get 404

2016-02-01 09_34_54-Fiddler Web Debugger.png

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also jira's api works just fine.

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I am getting the same thing. I am using curl and gettting a 404 response saying I have a dead link:

Request:

curl -H "X-ExperimentalApi: true" -u admin:admin -v -X GET "http://localhost:8080/jira/rest/servicedeskapi/info"

* Trying 127.0.0.1...
* Connected to localhost (127.0.0.1) port 8080 (#0)
* Server auth using Basic with user 'admin'
> GET /jira/rest/servicedeskapi/info HTTP/1.1
> Authorization: Basic YWRtaW46YWRtaW4=
> User-Agent: curl/7.40.0
> Host: localhost:8080
> Accept: */*
> X-ExperimentalApi: true

Response:

< HTTP/1.1 404 Not Found
< Server: Apache-Coyote/1.1
< X-AREQUESTID: 1179x3860x1
< X-ASEN: SEN-L7226591
< Set-Cookie: JSESSIONID=858FC238E67BDF463F4F05539E625371; Path=/jira/; HttpOnly
< X-Seraph-LoginReason: OK
< Set-Cookie: atlassian.xsrf.token=BBJB-Y5RM-EXRM-IK8F|15c3d79d5515a3c10d29c111532b7f9cb8212731|lin; Path=/jira
< X-ASESSIONID: rmpwoc
< X-AUSERNAME: admin
< X-Content-Type-Options: nosniff
< Content-Type: text/html;charset=UTF-8
< Content-Length: 2719
< Date: Tue, 02 Feb 2016 19:39:47 GMT
<
<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops, you've found a dead link.

......

Any ideas? I have gone through and tried enabling all disabled system plugins and still no avail.

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As far as I know, it is only on 3.1 and that release is only available on Cloud at this time.

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Ah ok, thank you

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I submitted a ticket to ATLASSIAN.

the ticket's status is ..

ATLASSIAN INVESTIGATING

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link?

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it's not a public ticket

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so.. JIRA service desk rest api is only available on v 3.1.x released on 10 feb 2016.

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He @Mihai Panait : Did you get a closure on your issue? I am facing exactly same issue as urs. JIRA version - v6.4.12#64027-sha1:e3691cc

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0 votes

Hi,

We have JIRA Verison Project Management Software (v6.4.12#64027-sha1:e3691cc) and we are experiencing similar issue connecting to service desk request using REST URLs.

It returns 404.

Tried curl -H "X-ExperimentalApi: true" -u username:password -v -X GET "https://jira/rest/servicedeskapi/info"

But it returns 404.

Please help. Since when do we have this support for APIs.

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It is not available on your release of JIRA (6.4).

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Anybody got this work? Even me too facing the problem when i am trying to create a session on the JIRA and using the cookie to use for next calls.

[root]$ curl -D- -u admin:abcd123$ -X GET -H "Content-Type: application/json" http://localhost:8080/jira/rest/auth/1/session

HTTP/1.1 404
X-AREQUESTID: 205x5143x1
X-ASEN: SEN-L9184614
Set-Cookie: JSESSIONID=54664CE75B9D054DC9099DE3782CF0B2;path=/;HttpOnly
X-Seraph-LoginReason: OK
Set-Cookie: atlassian.xsrf.token=BOK2-74M9-PCKN-5NDG|c105b16384d08a37ac70ee89148bbb79942352c3|lin;path=/
X-ASESSIONID: 10h1hwy
X-AUSERNAME: admin
X-Content-Type-Options: nosniff
Content-Type: text/html;charset=UTF-8
Content-Length: 2758
Date: Tue, 07 Feb 2017 11:25:14 GMT

<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops, you've found a dead link. - JIRA</title>

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@Bob Swift Atlassian Add-ons (an Appfire company) : Which version do we need for it to work?

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https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk/versions

As per above link - 2.3.6 maps to JIRA Server 6.3.8 - 6.4.14

And the one which we are using is higher than this. No?

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jira service desk public REST API 404