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jira-error-connecting-to-database

pavan kumar May 6, 2016

Please find the below link to check the issue i am facing

http://stackoverflow.com/questions/37071049/jira-error-connecting-to-database

3 answers

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0 votes
crf
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May 7, 2016

JIRA does not yet support MySQL 5.7.  We have not tested with it, and make no guarantee that it will work.  You should stick with the supported platforms.

https://confluence.atlassian.com/adminjiraserver070/supported-platforms-749382629.html

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Volodymyr Krupach
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May 7, 2016

Recently I had the same problem when installed JIRA with latest MySQL. It appears that starting from version 5.7 MySQL does not support storage_engine param and JIRA has this hard-coded in java classes.

To solve this I downgraded to MySQL 5.6.xx.

Also I see that some folks change JIRA/connector classes: https://answers.atlassian.com/questions/32023132/answers/33131693 but for me it was easier to re-install MySQL.

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Nic Brough -Adaptavist-
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May 6, 2016

I'd suggest asking the question properly here - why make us have to go read something elsewhere and post hanging answers here - it's of no use to anyone.

pavan kumar May 6, 2016

1.) I created a Mysql RDS instance at AWS(Amazon web services).When i tried to test connection(Database) during the "Jira" installation, I am facing the below issue: -

Error connecting to database Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. Connection timed out: connect

2.) when i tried to connect through mysql localhost I am facing the below issue: -

Error connecting to database Unknown system variable 'storage_engine'

Please help me out with AWS RDS MYSQL issue and the Mysql localhost.

Nic Brough -Adaptavist-
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May 6, 2016

1) JIRA can't connect to the database - it's either not running correctly, or the network settings are not letting it through

2) There's something wrong in your connection settings.  Check the my.cnf file (or whatever the configuration file is for your install)

Neither of these are really Atlassian problems - you've got network and/or database problems.

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