This sounds like a simple question, that could be answered with the addition of a custom field to our screens - here are the problems we have with this approach however:
1. We have over 1,400 customers (and growing) - loading 1400 values in a custom drop down field is a bad idea.
2. Our customer list changes daily and manual maint. of this field would be difficult (but not impossible).
I cant imagine we are the first company to have this need, so I am putting this out here to see what ideas any of you have. Thanks in advance!
Then it looks like there isn't any good option for you to implement this.
You'll probably be stuck manually updating a select list until the Jira REST-API is expanded to allow you to update the select list options automatically, or you get off of onDemand.
Or you could create your own UI for creating and editing issues. This UI could allow you to have your dynamic customer list, and use the REST API to create and update the issues in Jira.
Thanks John, for the reply. We had explored this a bit, but:
1. We dont want to lose the components functionality.
2. From what we understood, the components field is just a dressed-up Select List, so it would still need to send all 1400+ customers down to the create/edit forms every time. Do you know if that is correct?
Ideally, there would be a field type that made async "type ahead" searches against a list of values on the server. I'm pretty sure there is no such ability.
Thanks to Tom Harris and Chris Cooke from Old Street Solutions for their intesting demo (No Slides!) about how they provide Jira Reporting for Everyone! They even have a public playground, if you don...
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