Set assignee or reporter using the JAVA api's.

[Jason Brison]

Hello,

We're developing an internal way to move issues from an old system into the new one by just creating the issues in JIRA using the JAVA api.

We're running into problems when trying to set the reporter and assignee names. When using the code:

issueBuilder.setReporterName("jbrison");

We get the error message:

Exception in thread "main" com.atlassian.jira.rest.client.RestClientException: Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown.

com.atlassian.jira.rest.client.RestClientException: Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown.

Things to note is that, reporter is on all three screens (create, view and edit), and the user exists in the system already. When creating from the UI, I can add the reporter no problem, change the reporter to be someone else, etc.

[jjaroczynski · Accepted solution]

Hello Jason,

I assume your JIRA version is 5.0+ and you are using JIRA Java REST Client (JRJC).

It looks like an authentication issue indeed. Please check if 'reporter' field is on the 'create' screen for not logged in users or check if the user you are using has necessary permissions.

Cheers,
Jacek

[Jason Brison]

It was indeed a permissions issue with the service account our dev was trying to use. Thanks for the help.

[Renjith Pillai]

I guess you are not inside a plugin and using the REST client (JRJC) to create issues. Read this post - https://answers.atlassian.com/questions/48192/jira-rest-5-0-create-issue-error

It seems JIRA reports this error, but it is actually an authentication issue or an incorrect JSON format being used.

Can you post the POST contents, Jason?

[Jason Brison]

It was an authentication / permissions issue.

Thanks.

[Ravi Somisetty]

Hello, I have the same issue, but we are not using 5. My client has version 4.X? what needed to be done on this? I checked with the client, he says for the user that I am using has the permission to create the issue. Any leads are highly appreciated.

[Timothy]

What version of JIRA are you using?