I'd like to check if a comment in an issue is external or external. Can I do this somehow? As I see I can only get the id, text, author, created, updatedby and updated types with getComment().
What I'm trying to achieve is a custom field which returns a boolean whether the last external comment is by a service-desk-agent or by a customer. If its by a customer, the field returns false, meaning the service desk agent hasn't replied yet to the customer. If it's by a service-desk-agent, it returns true, meaning he/she replied to the customer.
Hi Everyone! My name is Mina and I am on Atlassian’s Ecosystems Marketing team. Our team is focused on our technology partnerships and marketplace apps. One of Atlassian’s partners is Slack, who ...
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