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Problem with installing add-on into cloud instance

Brahim ESSALIH
Brahim ESSALIH August 29, 2016

Hi every body,

I have developed my first cloud plugin but I could not install it. I have created the app using spring-boot. I am using https, enabled authentication and licensing. It works in local dev. environment using ngrok tunnel. Https working correctly as far as I could check from the browser. But I could not install this to my cloud instance when I use my server domain. It worked last week. Today, when I try to install it,  it gives

An SSL error occurred when we tried to contact the add-on host at "https://tst.my-server.com/installed" (General SSLEngine problem). Please try again later or contact the add-on vendor. See also Troubleshooting SSL issues in the developer documentation.

This is a snippet of my descriptor

 

{
	"key": "com.mycompany.issue.getTest.int",
	"baseUrl": "https://tst.my-server.com",
	"name": "plugins",
	"description": "Les plugins de la CRM",
	"vendor": {
		"name": "vendo",
		"url": "http://www.my-company.com"
	},
	"authentication": {
		"type": "jwt"
	},
	"lifecycle": {
		"installed": "/installed",
		"uninstalled": "/uninstalled",
		"enabled": "/enabled",
		"disabled": "/disabled"
	},
	"apiVersion": 1,
	"scopes": [
		"read",
		"write"
	],
	"modules": {
		"webPanels": [
			{
				"url": "/getTests?issueKey={issue.key}",
				"location": "atl.jira.view.issue.right.context",
				"conditions": [
					{
						"condition": "user_is_logged_in"
					}
				],
				"key": "issues-screen-right-orders-list",
				"name": {
					"value": "Tests"
				}
			}
		]
	}
}

 

Best Regards

 

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Petar Petrov _Appfire_
Petar Petrov (Appfire)
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August 29, 2016

My guess is that the SSL certificate for your domain has either expired or is not signed by a trusted CA. Open the URL to the descriptor JSON in a browser and check the certificate information. ngrok.io has a trusted certificate, that's why it works fine. Another options is that the web server which hosts your add-on does not support the cyphers/algorithms which the client (the Atlassian cloud) expects when connecting to read the descriptor JSON.

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Brahim ESSALIH
Brahim ESSALIH August 29, 2016

Thank you @Petar Petrov [Botron].

But last week I install it without problem. I had the problem of the port mapping (443 and 80) but I corrected it  (port-error). 

 

How I can check if my add-on support  cyphers/algorithms ? 

 

Thank you in advance

 

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Petar Petrov _Appfire_
Petar Petrov (Appfire)
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August 29, 2016

I checked your domain and the certificate looked OK. It will be difficult to say what is the exact problem without looking at the log files - I think that for a cloud instance you need to contact Atlassian support to get the logs.

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Brahim ESSALIH
Brahim ESSALIH August 29, 2016

Ok thanks @Petar Petrov [Botron] I will do that

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Brahim ESSALIH
Brahim ESSALIH August 30, 2016

I ask Atlassian support for logs and they send me 

@4000000057c535782698c684 2016-08-30 09:27:42,641 UpmAsynchronousTaskManager:thread-2 ERROR admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.plugin.lifecycle.ConnectAddonManager] Error contacting remote application at https://tst.oliverstore.com/installed?user_key=admin  [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c535782698d23c java.lang.RuntimeException: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
@4000000057c535782698d23c      	at com.google.common.base.Throwables.propagate(Throwables.java:160)
@4000000057c53578269966ac      	at com.atlassian.httpclient.apache.httpcomponents.ApacheAsyncHttpClient$6.apply(ApacheAsyncHttpClient.java:400)
@4000000057c5357826996a94      	at com.atlassian.httpclient.apache.httpcomponents.ApacheAsyncHttpClient$6.apply(ApacheAsyncHttpClient.java:394)
@4000000057c5357826996a94      	at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:305)
@4000000057c5357826996e7c      	at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:302)
@4000000057c5357826999d5c      	at com.atlassian.util.concurrent.Promises$2.onFailure(Promises.java:208)
@4000000057c535782699a144      	at com.google.common.util.concurrent.Futures$6.run(Futures.java:1310)
@4000000057c535782699a144      	at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execute(MoreExecutors.java:457)
@4000000057c535782699bc9c      	at com.google.common.util.concurrent.ExecutionList.executeListener(ExecutionList.java:156)
@4000000057c535782699bc9c      	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:145)
@4000000057c535782699c084      	at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:202)
@4000000057c535782699c084      	at com.google.common.util.concurrent.SettableFuture.setException(SettableFuture.java:68)
@4000000057c535782699d40c      	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$2.run(SettableFuturePromiseHttpPromiseAsyncClient.java:59)
@4000000057c535782699d7f4      	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197)
@4000000057c535782699d7f4      	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90)
@4000000057c535782699eb7c      	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192)
@4000000057c53578269a02ec      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
@4000000057c53578269a02ec      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
@4000000057c53578269a06d4      	at java.lang.Thread.run(Thread.java:745)
@4000000057c53578269a06d4 Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
@4000000057c53578269a1674      	at sun.security.ssl.Handshaker.checkThrown(Handshaker.java:1431)
@4000000057c53578269a1674      	at sun.security.ssl.SSLEngineImpl.checkTaskThrown(SSLEngineImpl.java:535)
@4000000057c53578269a1a5c      	at sun.security.ssl.SSLEngineImpl.writeAppRecord(SSLEngineImpl.java:1214)
@4000000057c53578269a1a5c      	at sun.security.ssl.SSLEngineImpl.wrap(SSLEngineImpl.java:1186)
@4000000057c53578269a1e44      	at javax.net.ssl.SSLEngine.wrap(SSLEngine.java:469)
@4000000057c53578269a2de4      	at org.apache.http.nio.reactor.ssl.SSLIOSession.doHandshake(SSLIOSession.java:303)
@4000000057c53578269a2de4      	at org.apache.http.nio.reactor.ssl.SSLIOSession.isAppInputReady(SSLIOSession.java:507)
@4000000057c53578269a31cc      	at org.apache.http.impl.nio.reactor.AbstractIODispatch.inputReady(AbstractIODispatch.java:122)
@4000000057c53578269a31cc      	at org.apache.http.impl.nio.reactor.BaseIOReactor.readable(BaseIOReactor.java:164)
@4000000057c53578269a493c      	at org.apache.http.impl.nio.reactor.AbstractIOReactor.processEvent(AbstractIOReactor.java:339)
@4000000057c53578269a493c      	at org.apache.http.impl.nio.reactor.AbstractIOReactor.processEvents(AbstractIOReactor.java:317)
@4000000057c53578269a4d24      	at org.apache.http.impl.nio.reactor.AbstractIOReactor.execute(AbstractIOReactor.java:278)
@4000000057c53578269a4d24      	at org.apache.http.impl.nio.reactor.BaseIOReactor.execute(BaseIOReactor.java:106)
@4000000057c53578269a60ac      	at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor$Worker.run(AbstractMultiworkerIOReactor.java:590)
@4000000057c53578269a60ac      	... 1 more
@4000000057c53578269a60ac Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
@4000000057c53578269a6494      	at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
@4000000057c53578269a6494      	at sun.security.ssl.SSLEngineImpl.fatal(SSLEngineImpl.java:1728)
@4000000057c53578269a781c      	at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:304)
@4000000057c53578269a781c      	at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:296)
@4000000057c53578269a781c      	at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1509)
@4000000057c53578269a7c04      	at sun.security.ssl.Handshaker.processLoop(Handshaker.java:979)
@4000000057c53578269a7c04      	at sun.security.ssl.Handshaker$1.run(Handshaker.java:919)
@4000000057c53578269a9b44      	at sun.security.ssl.Handshaker$1.run(Handshaker.java:916)
@4000000057c53578269a9b44      	at java.security.AccessController.doPrivileged(Native Method)
@4000000057c53578269a9b44      	at sun.security.ssl.Handshaker$DelegatedTask.run(Handshaker.java:1369)
@4000000057c53578269a9f2c      	at org.apache.http.nio.reactor.ssl.SSLIOSession.doRunTask(SSLIOSession.java:281)
@4000000057c53578269a9f2c      	at org.apache.http.nio.reactor.ssl.SSLIOSession.doHandshake(SSLIOSession.java:351)
@4000000057c53578269aaecc      	... 9 more
@4000000057c53578269ab2b4 Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
@4000000057c53578269ab69c      	at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:387)
@4000000057c53578269ab69c      	at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
@4000000057c53578269ac63c      	at sun.security.validator.Validator.validate(Validator.java:260)
@4000000057c53578269aca24      	at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
@4000000057c53578269aca24      	at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:281)
@4000000057c53578269aca24      	at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1496)
@4000000057c53578269ae57c      	... 17 more
@4000000057c53578269ae964 Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
@4000000057c53578269ae964      	at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
@4000000057c53578269aed4c      	at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
@4000000057c53578269afcec      	at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
@4000000057c53578269b00d4      	at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:382)
@4000000057c53578269b00d4      	... 23 more
@4000000057c535793248277c 2016-08-30 09:27:43,842 UpmAsynchronousTaskManager:thread-2 ERROR admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.plugin.lifecycle.ConnectAddonInstaller] An exception occurred while installing the plugin '[com.oliverstore.issue.getContactOrders.int]. Uninstalling...
@4000000057c535793248371c com.atlassian.plugin.connect.api.lifecycle.ConnectAddonInstallException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357932483b04      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:471)
@4000000057c53579324aa434      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:458)
@4000000057c53579324aa81c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.installConnectAddon(ConnectAddonManager.java:233)
@4000000057c53579324aac04      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonInstaller.install(ConnectAddonInstaller.java:115)
@4000000057c53579324acf2c      	at com.atlassian.plugin.connect.plugin.lifecycle.upm.ConnectUPMInstallHandler.installPlugin(ConnectUPMInstallHandler.java:114)
@4000000057c53579324af254      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.execute(DefaultPluginInstallationService.java:117)
@4000000057c53579324af63c      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.install(DefaultPluginInstallationService.java:91)
@4000000057c53579324afa24      	at com.atlassian.upm.install.UpmPluginInstallationService.install(UpmPluginInstallationService.java:88)
@4000000057c53579324b38a4      	at com.atlassian.upm.core.rest.resources.install.InstallTask.installFromFile(InstallTask.java:134)
@4000000057c53579324b3c8c      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:81)
@4000000057c53579324b4074      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:69)
@4000000057c53579324b5bcc      	at com.atlassian.upm.api.util.Either$Right.fold(Either.java:173)
@4000000057c53579324b5bcc      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask.executeTask(InstallRemotePluginTask.java:68)
@4000000057c53579324b5fb4      	at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:77)
@4000000057c53579324b639c      	at com.atlassian.upm.core.async.AsynchronousTaskManager.executeTask(AsynchronousTaskManager.java:124)
@4000000057c53579324b7ef4      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:102)
@4000000057c53579324b82dc      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:99)
@4000000057c53579324b86c4      	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)
@4000000057c53579324b86c4      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
@4000000057c53579324b9e34      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
@4000000057c53579324ba21c      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
@4000000057c53579324ba21c      	at java.lang.Thread.run(Thread.java:745)
@4000000057c53579324ba604 Caused by: com.atlassian.plugin.connect.plugin.lifecycle.event.LifecycleCallbackBadResponseException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c53579324bc15c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.getSyncHandlerResponse(ConnectAddonManager.java:559)
@4000000057c53579324bc544      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.callSyncHandler(ConnectAddonManager.java:508)
@4000000057c53579324be86c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:464)
@4000000057c53579324bec54      	... 21 more
@4000000057c535793935f154 2016-08-30 09:27:43,958 http-nio-3004-exec-4 INFO anonymous 567x603x1 - 127.0.0.1 /plugins/servlet/crowdnotify [c.a.s.j.integration.crowd.CrowdNotifyServlet] Scheduling user cache flush with POST
@4000000057c5357a02c03f1c 2016-08-30 09:27:44,046 UpmAsynchronousTaskManager:thread-2 INFO admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.plugin.lifecycle.ConnectAddonManager] Connect addon 'com.oliverstore.issue.getContactOrders.int' disabled in 200ms
@4000000057c5357a0333d10c 2016-08-30 09:27:44,053 UpmAsynchronousTaskManager:thread-2 INFO admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.p.auth.applinks.DefaultConnectApplinkManager] Removing application link for com.oliverstore.issue.getContactOrders.int
@4000000057c5357a256b0484 2016-08-30 09:27:44,627 UpmAsynchronousTaskManager:thread-2 INFO admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.plugin.lifecycle.ConnectAddonManager] Connect addon 'com.oliverstore.issue.getContactOrders.int' uninstalled in 783ms
@4000000057c5357a257a621c 2016-08-30 09:27:44,628 UpmAsynchronousTaskManager:thread-2 ERROR admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.p.c.plugin.lifecycle.ConnectAddonInstaller] An exception occurred while installing the plugin '[com.oliverstore.issue.getContactOrders.int]. Restoring previous uninstalled-remnant settings...
@4000000057c5357a257a6604 com.atlassian.plugin.connect.api.lifecycle.ConnectAddonInstallException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a257a98cc      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:471)
@4000000057c5357a257a98cc      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:458)
@4000000057c5357a257a9cb4      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.installConnectAddon(ConnectAddonManager.java:233)
@4000000057c5357a257ac7ac      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonInstaller.install(ConnectAddonInstaller.java:115)
@4000000057c5357a257ac7ac      	at com.atlassian.plugin.connect.plugin.lifecycle.upm.ConnectUPMInstallHandler.installPlugin(ConnectUPMInstallHandler.java:114)
@4000000057c5357a257adf1c      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.execute(DefaultPluginInstallationService.java:117)
@4000000057c5357a257ae304      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.install(DefaultPluginInstallationService.java:91)
@4000000057c5357a257ae304      	at com.atlassian.upm.install.UpmPluginInstallationService.install(UpmPluginInstallationService.java:88)
@4000000057c5357a257af68c      	at com.atlassian.upm.core.rest.resources.install.InstallTask.installFromFile(InstallTask.java:134)
@4000000057c5357a257af68c      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:81)
@4000000057c5357a257afa74      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:69)
@4000000057c5357a257b0a14      	at com.atlassian.upm.api.util.Either$Right.fold(Either.java:173)
@4000000057c5357a257b0dfc      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask.executeTask(InstallRemotePluginTask.java:68)
@4000000057c5357a257b0dfc      	at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:77)
@4000000057c5357a257b11e4      	at com.atlassian.upm.core.async.AsynchronousTaskManager.executeTask(AsynchronousTaskManager.java:124)
@4000000057c5357a257b256c      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:102)
@4000000057c5357a257b2954      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:99)
@4000000057c5357a257b2954      	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)
@4000000057c5357a257b2d3c      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
@4000000057c5357a257b3cdc      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
@4000000057c5357a257b3cdc      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
@4000000057c5357a257b3cdc      	at java.lang.Thread.run(Thread.java:745)
@4000000057c5357a257b40c4 Caused by: com.atlassian.plugin.connect.plugin.lifecycle.event.LifecycleCallbackBadResponseException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a257b5064      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.getSyncHandlerResponse(ConnectAddonManager.java:559)
@4000000057c5357a257b544c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.callSyncHandler(ConnectAddonManager.java:508)
@4000000057c5357a257b6bbc      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:464)
@4000000057c5357a257b6bbc      	... 21 more
@4000000057c5357a2944720c 2016-08-30 09:27:44,692 UpmAsynchronousTaskManager:thread-2 WARN admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] Plugin installation failed: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a2953856c 2016-08-30 09:27:44,693 UpmAsynchronousTaskManager:thread-2 WARN admin 567x589x1 1ftej44 195.190.27.9 /rest/plugins/1.0/ [c.a.u.core.install.DefaultPluginInstallationService] com.atlassian.upm.spi.PluginInstallException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a29538d3c com.atlassian.upm.spi.PluginInstallException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a2953d774      	at com.atlassian.plugin.connect.plugin.lifecycle.upm.ConnectUPMInstallHandler.installPlugin(ConnectUPMInstallHandler.java:123)
@4000000057c5357a2953db5c      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.execute(DefaultPluginInstallationService.java:117)
@4000000057c5357a2953db5c      	at com.atlassian.upm.core.install.DefaultPluginInstallationService.install(DefaultPluginInstallationService.java:91)
@4000000057c5357a2953f2cc      	at com.atlassian.upm.install.UpmPluginInstallationService.install(UpmPluginInstallationService.java:88)
@4000000057c5357a2953f6b4      	at com.atlassian.upm.core.rest.resources.install.InstallTask.installFromFile(InstallTask.java:134)
@4000000057c5357a29540e24      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:81)
@4000000057c5357a2954120c      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask$1.apply(InstallRemotePluginTask.java:69)
@4000000057c5357a2954120c      	at com.atlassian.upm.api.util.Either$Right.fold(Either.java:173)
@4000000057c5357a295415f4      	at com.atlassian.upm.core.rest.resources.install.InstallRemotePluginTask.executeTask(InstallRemotePluginTask.java:68)
@4000000057c5357a29542594      	at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:77)
@4000000057c5357a29542594      	at com.atlassian.upm.core.async.AsynchronousTaskManager.executeTask(AsynchronousTaskManager.java:124)
@4000000057c5357a2954297c      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:102)
@4000000057c5357a2954297c      	at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:99)
@4000000057c5357a29543d04      	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)
@4000000057c5357a29543d04      	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
@4000000057c5357a295440ec      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
@4000000057c5357a29545474      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
@4000000057c5357a2954585c      	at java.lang.Thread.run(Thread.java:745)
@4000000057c5357a2954585c Caused by: com.atlassian.plugin.connect.plugin.lifecycle.event.LifecycleCallbackBadResponseException: Error contacting remote application [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
@4000000057c5357a29546be4      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.getSyncHandlerResponse(ConnectAddonManager.java:559)
@4000000057c5357a29546be4      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.callSyncHandler(ConnectAddonManager.java:508)
@4000000057c5357a29547f6c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:464)
@4000000057c5357a29547f6c      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.requestInstallCallback(ConnectAddonManager.java:458)
@4000000057c5357a29548354      	at com.atlassian.plugin.connect.plugin.lifecycle.ConnectAddonManager.installConnectAddon(ConnectAddonManager.java:233)
@4000000057c5357a295492f4      	at com.atlassian.plugin.connect.plugin.lifecycle.upm.ConnectUPMInstallHandler.installPlugin(ConnectUPMInstallHandler.java:114)
@4000000057c5357a2954aa64      	... 17 more

Would you have any idea ?

 

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Petar Petrov _Appfire_
Petar Petrov (Appfire)
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August 30, 2016

The error "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" means that your certificate was not issued by a trusted authority - just as I suspected. "trusted" is different for browsers and the JDK (depending on the version). Try connecting to your host over https via a simple java program - it will most probably error out with the same message. Here is some code which you can use.

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Brahim ESSALIH
Brahim ESSALIH August 30, 2016

Ok thank you @Petar Petrov [Botron]. I wil check that

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