Hi,
I've recently bought licence for, and installed, Links Hierarchy for JIRA & Agile. At first it seemed to work fine, but when I'm trying to display the "Network Layout", I either get the "Error - null" message, or it just shows an empty hierarchy, as shown in the pictures:
network_empty-hierarchy.png
network_error-null.png
This only happens to tasks that have quite a lot of links attached to them, eg. the issue the screenshots are from have between 25 and 30 links.
In the logs I get the following error:
2017-01-19 09:35:35,179 http-nio-8080-exec-15 ERROR MABRUR 465y57151x1 21m4x5a 10.240.7.42,10.238.26.20,10.232.43.24 /plugins/servlet/kintosoft/tree/dwr/call/plaincall/LinksDWRService.getNetworkData.dwr [c.k.j.links.services.LinksDWRService] MYPROJ-3752 with depth 2147483647 error: java.lang.Exception: Time out error. Fetching linked issues' data is over the time out threshold [30000 ms.]
2017-01-19 09:35:35,179 http-nio-8080-exec-15 ERROR MABRUR 465y57151x1 21m4x5a 10.240.7.42,10.238.26.20,10.232.43.24 /plugins/servlet/kintosoft/tree/dwr/call/plaincall/LinksDWRService.getNetworkData.dwr [c.k.j.links.services.LinksDWRService]
Since this only happen to issues with a lot of links, I can see that increasing the timeout could help, but I also see that the depth is marked as max value of a 32 bit integer (2147483647). Where is this comming from, and will it still cause the error when I'm increasing the database timeout?
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