JIRA too slow

Sanu Soman
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November 11, 2014

Hi All,

Our JIRA instance is too slow and keep on getting below error in logs,

  

2014-11-11 12:17:12,544 http-8080-30 WARN <user> 737x4139976x2 1tb9bm2 14.67.206.71,127.0.0.1 /rest/api/1.0/menus/greenhopper_menu [service.rapid.view.RapidViewDao] could not find entity of type interface com.atlassian.greenhopper.servi
ce.rapid.view.RapidViewAO with key 3781
2014-11-11 12:17:36,539 http-8080-47 ERROR <user> 737x4140020x1 hocj1g 14.67.120.109,127.0.0.1 /rest/greenhopper/1.0/xboard/work/allData.json [craftforge.jira.jql.AbstractFunction] Error during function call
com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(9!=-1)
        at com.atlassian.jira.jql.parser.DefaultJqlQueryParser.parseClause(DefaultJqlQueryParser.java:132)
        at com.atlassian.jira.jql.parser.DefaultJqlQueryParser.parseQuery(DefaultJqlQueryParser.java:34)
        at org.craftforge.jira.jql.query.QueryFromJQLStringProvider.provide(QueryFromJQLStringProvider.java:36)
        at org.craftforge.jira.jql.AbstractFunction.findIssues(AbstractFunction.java:93)
        at org.craftforge.jira.jql.linkedissues.AbstractLinkedIssuesFunction.getValues(AbstractLinkedIssuesFunction.java:61)
        at com.atlassian.jira.jql.operand.FunctionOperandHandler.getValues(FunctionOperandHandler.java:36)
        at com.atlassian.jira.jql.operand.FunctionOperandHandler.getValues(FunctionOperandHandler.java:20)
        at com.atlassian.jira.jql.operand.DefaultJqlOperandResolver.getValues(DefaultJqlOperandResolver.java:93)
  at com.atlassian.jira.jql.query.IssueIdClauseQueryFactory.getQuery(IssueIdClauseQueryFactory.java:66)
        at com.atlassian.jira.jql.query.QueryVisitor.visit(QueryVisitor.java:150)
        at com.atlassian.jira.jql.query.QueryVisitor.visit(QueryVisitor.java:26)
        at com.atlassian.query.clause.TerminalClauseImpl.accept(TerminalClauseImpl.java:137)
        at com.atlassian.jira.jql.query.QueryVisitor.visit(QueryVisitor.java:86)
Caused by: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(9!=-1)
        at com.atlassian.jira.jql.parser.antlr.JqlParser.reportError(JqlParser.java:189)
        at com.atlassian.jira.jql.parser.antlr.JqlParser.query(JqlParser.java:288)
        at com.atlassian.jira.jql.parser.DefaultJqlQueryParser.parseClause(DefaultJqlQueryParser.java:121)
        ... 198 more
Caused by: MismatchedTokenException(9!=-1)
        at com.atlassian.jira.jql.parser.antlr.JqlParser.recoverFromMismatchedToken(JqlParser.java:128)
        at org.antlr.runtime.BaseRecognizer.match(BaseRecognizer.java:115)
        at com.atlassian.jira.jql.parser.antlr.JqlParser.query(JqlParser.java:257)
        ... 199 more

 

Please suggest.

Thanks,

Sanu P Soman

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Nic Brough -Adaptavist-
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November 11, 2014

First, check that the addon is the right version for your version of Jira.  Secondly, try removing it and checking the errors go away and that the speed increases (they may not be related)

Sanu Soman
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November 11, 2014

Thanks for quick response. We have Craftforge JQL Functions Plugin version 1.3.1 and it support our jira version 5.0.3. But not sure why suddenly this error start coming.

Nic Brough -Adaptavist-
Community Leader
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November 11, 2014

Ok, so what happens when you remove it?

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