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JIRA doesn't create avatar dir when uploading avatar from plugin

Seems like possible bug in JIRA: I try to create avatar using JIRA API. I dive into JIRA sources and found that JIRA doesn't create directory for storing avatar image. 

I do: 

//code from ru.sputnik.jira.commons.componentapi.avatar.AvatarBuilder.create()
return manager.create(
        my, //avatar instance
        avatarFileStream, //valid stream with images
        selection //null (full file)

This failes due to:

Caused by: java.lang.NullPointerException
        at javax.imageio.ImageIO.write(Unknown Source)
        at com.atlassian.jira.avatar.AvatarManagerImpl.processImage(
        at com.atlassian.jira.avatar.AvatarManagerImpl.create(
        at ru.sputnik.jira.commons.componentapi.avatar.AvatarBuilder.create(

But real reason is: /opt/jira-data/data/avatars/10606_xxxlarge@2x_/images/void.png (No such file or directory)
        at Method)
        at<init>(Unknown Source)
        at<init>(Unknown Source)
        at com.sun.imageio.spi.FileImageOutputStreamSpi.createOutputStreamInstance(Unknown Source)
        at javax.imageio.ImageIO.createImageOutputStream(Unknown Source)
        at javax.imageio.ImageIO.write(Unknown Source)
        at com.atlassian.jira.avatar.AvatarManagerImpl.processImage(

Here is ls -al of avatar directory:

[root@atlas-dev avatars]# ls -al /opt/jira-data/data/avatars/
total 48
drwxr-xr-x 2 root root 4096 Июл  8 12:35 .
drwxr-xr-x 4 root root 4096 Июл  8 12:35 ..
-rw-r--r-- 1 root root 1714 Июл  8 12:35 10400_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 1055 Июл  8 12:35 10400_medium_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root  788 Июл  8 12:35 10400_small_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 1722 Июл  8 12:35 10400_xlarge_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root  497 Июл  8 12:35 10400_xsmall_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 6590 Июл  8 12:35 10400_xxlarge@2x_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 3525 Июл  8 12:35 10400_xxlarge_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 4078 Июл  8 12:35 10400_xxxlarge@2x_attachment7886595616537147273jrvtg.png
-rw-r--r-- 1 root root 2683 Июл  8 12:35 10400_xxxlarge_attachment7886595616537147273jrvtg.png

Disclaimer: This is dev instance and I run this from root.

Here is screenshot at fail point: (I could paste image here, because of HTTP error)

1 answer

1 accepted

0 votes
Answer accepted

Hi Alexander,

  the image will be stored in the subdirectory {{10606_xxxlarge@2x_/images/}} which does not exist. I think this is an error - you would need to change the / character in your image-name so the image can be stored.




Hi Reinhard, thanx for you help. I modified my code and passed just file name "void.png" in my case. This was helpful.

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