JIRA Service Desk - Costumer Portal new action (ticket detail page)

[Rui Rodrigues]

Hi guys,

I'm trying to add a new action on JIRA Service Desk - Customer Portal (ticket detail page).

I'd like to create a similar action like "Share". The problem is: I'm not being able to put the inline-dialog working.

I've ried to create a web-panel a and simply added the https://docs.atlassian.com/aui/latest/docs/inline-dialog.html as explained on Atlassian AUI documentation but without success.

Any suggestions?

Thanks.

Rui Rodrigues

[mina · Accepted solution]

hmm try removing this line from your atlassian-plugin.xml

<dependency>com.atlassian.auiplugin:ajs</dependency>

[Rui Rodrigues]

Many thanks Mina Samy [Atlassian]. Your suggestion has worked. So, another question, How can I associate a inline-dialog to an action? Do I need to crate a web-panel to add the inline-dialog content?

[mina]

@Rui Rodrigues you shouldn't need a webpanel. An easy way you can achieve this is with JS. Keep your <web-item> and then in JS find it and replace the html with the <aui-inline-dialog> html. I believe that should work.

Note: the <context>jsd-menu</context> that you have is incorrect. It should be <context>servicedesk.portal</context> instead.

[mina]

Hi Rui,

Are you on JSD server or cloud? And when you say inline-dialog doesn't work, what do you mean? What happens when you click on your item?

If you don't mind, sharing your source code would be helpful too.

[Rui Rodrigues]

Hi @Mina Samy. I'm on JSD Server.

I've created a web-panel and I just copy and past the example from inline dialog documentation, the first one, into vm template.

<a data-aui-trigger aria-controls="more-details" href="#more-details">
    Inline dialog trigger
</a>
<aui-inline-dialog id="more-details">
    <p>Lorem ipsum.</p>
</aui-inline-dialog>

I've alse added this on VM to load the inline-dialog resources because it doesn't belong to core

$webResourceManager.requireResource("com.atlassian.auiplugin:aui-inline-dialog2")

Nothing happens when I click on link.

Just a note:

I'm using JIRA 7.2.4 and AUI version is 5.10.0

Do you need more info?

[mina]

@Rui Rodrigues do you mind sharing a .zip of your plugin? Very hard to know what's wrong otherwise...

[Rui Rodrigues]

Hi. You can find the zip here.

I have a web-item and a web-panel. The web panel has the sample from Atlassian AUI Inline-DIalog.

What's my need? I would like to create a custom action something like the Share action. When a user clicks on this new action, a inline-dialog must be opened.

If you need more finfo from my side, please tell me.

Note: I just create a web-panel to put the inline-dialog sample working, but without success. I think the problem is related with the inline-diolog dependency.

Thank you for your help.

Cheers,

Rui Rodrigues.

[Rui Rodrigues]

I'm getting this error:

Uncaught Error: jira/featureflags/feature-manager missing wrm/data
    at s (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:1094)
    at o (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:1094)
    at c (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:1094)
    at window.require (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:1156)
    at Object.<anonymous> (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2987)
    at t (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2978)
    at Object.<anonymous> (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2988)
    at t (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2978)
    at Object.<anonymous> (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2987)
    at t (batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2978)