JIRA Salesforce Rest API (On Demand JIRA)...??

[sudeep Kumar]

Hi, I am using Salesforce CRM I want to integrate salesforce with JIRA.I want to create a case on button click in Salesforce.

I have used the below code for calling API

https://docs.servicerocket.com/display/SFJIRA/Create+Endpoint+-+1.+One-click+JIRA+issue+creation.+2.+Use+Salesforce+Trigger+to+create+JIRA+Issue+automatically

When i have calling the API i am getting "The specified project and issue type does not have a configured mapping" error and also status code as 400 bad request.

Please help i am stuck at this issue for long time 4 days.

[Hashimi]

Hi Sudeep,

Thanks for using ServiceRocket connector.

As per error message, you should create and configure a connector mapping before calling a REST API.

Please watch this demo videos to learn more how to configure connector: https://docs.servicerocket.com/display/SFJIRA/Videos

[Ravi Somisetty]

Hi Sudeep, You still looking for an answer? I know it is very late. Basically the user you are trying to connect has no permission to access the project you are trying to create the issue.

[Hashimi]

Hi Sudeep,

The API or documentation that you've reffered is belong to Connector for Salesforce and JIRA. You need to configure a connection and mapping before you can use the Connector RESTful Webservice.

Thanks

[sudeep Kumar]

Hi Hashimi

Thanks for replying to my question but i don't want to use ServiceRocket connector but use the API to create Cases from Salesforce to JIRA using this Apex class.Click the below link to check.

https://docs.servicerocket.com/display/SFJIRA/Create+Endpoint+-+1.+One-click+JIRA+issue+creation.+2.+Use+Salesforce+Trigger+to+create+JIRA+Issue+automatically

I think the video link you have sent me is for the JIRA connector app.I want to do the integration using api and i am getting that error meassge in response."The specified project and issue type does not have a configured mapping"

Can you help me how to solve this thing i would really appreciate your help.

Thanks

Sudeep