JIRA REST API For Transitions not working

[Bhumika Dhotre]

We are trying to use Jira REST API for integration with our application. We could successfully use the API for creating Issues.However when we try to update the issue status , it doesn't work.

Following is the request format:

"{ "update ":{ "comment ": [{ "add ": { "body ": " Fixed"}}]}, "transition ": { "id ": "5"}}, "fields ":{ "resolution ":{ "name ": "Duplicate "}}"

The comment is updated and we get a response code as 204

But the status in Jira is not updated and shows as 'Unresolved'.

Are we missing something in the request format?? please suggest.

[Bhumika Dhotre · Accepted solution]

I was using PUT method instead of POST. This works on the use of POST

[Jobin Kuruvilla [Adaptavist]]

Transition is a separate method. Not the same as update.

See https://docs.atlassian.com/jira/REST/latest/#id164500

[biplab]

Hey, I am facing the issue as i am getting the 204 code but in fact the transition is not successful .what i understood it is due to the some fields that are having some validations as required field ect but the rest api is not validation the validation while doing a transaction so I am also stuck on the same . Pleased inform if u got any solution for it

[Mario]

Try to do the same operation in Jira app.

In my case, the issue was that a new required field must be selected to enable the transition.

I selected a value for this field through the Jira app, then I tried again consuming the Rest Api and it has worked!

[Bhumika Dhotre]

still not updating

[Zul NS _Atlassian_]

You have an extra "}" after specifying the transition ID, which gives the possibility why it doesn't update the resolution. Try this:

{
    "update": {
        "comment": [
            {
                "add": {
                    "body": "Fixed."
                }
            }
        ]
    },
    "fields": {
        "resolution": {
            "name": "Duplicate"
        }
    },
    "transition": {
        "id": "5"
    }
}

[Bhumika Dhotre]

even this doesn't work .

"{"transition ": { "id ": "5"}}, "fields ":{ "resolution ":{ "name ": "Duplicate "}}"

I am not sure if I am missing something or if I need to change some settings in jira

I get this

{"expand":"transitions","transitions":[{"id":"4","name":"Start Progress","to":{"self":"http://localhost:8080/rest/api/2/status/3","description":"This issue is being actively worked on at the moment by the assignee.","iconUrl":"http://localhost:8080/images/icons/status_inprogress.gif","name":"In Progress","id":"3"},"fields":{}},{"id":"5","name":"Resolve Issue","to":{"self":"http://localhost:8080/rest/api/2/status/5","description":"A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.","iconUrl":"http://localhost:8080/images/icons/status_resolved.gif","name":"Resolved","id":"5"},"fields":{"assignee":{"required":false,"schema":{"type":"user","system":"assignee"},"name":"Assignee","autoCompleteUrl":"http://localhost:8080/rest/api/latest/user/assignable/search?issueKey=DEMO-26&username=","operations":["set"]},"fixVersions":{"required":false,"schema":{"type":"array","items":"version","system":"fixVersions"},"name":"Fix Version/s","operations":["set","add","remove"],"allowedValues":[]},"resolution":{"required":true,"schema":{"type":"resolution","system":"resolution"},"name":"Resolution","operations":["set"],"allowedValues":[{"self":"http://localhost:8080/rest/api/2/resolution/1","name":"Fixed","id":"1"},{"self":"http://localhost:8080/rest/api/2/resolution/2","name":"Won't Fix","id":"2"},{"self":"http://localhost:8080/rest/api/2/resolution/3","name":"Duplicate","id":"3"},{"self":"http://localhost:8080/rest/api/2/resolution/4","name":"Incomplete","id":"4"},{"self":"http://localhost:8080/rest/api/2/resolution/5","name":"Cannot Reproduce","id":"5"}]},"worklog":{"required":false,"schema":{"type":"array","items":"worklog","system":"worklog"},"name":"Log Work","operations":["add"]}}},{"id":"2","name":"Close Issue","to":{"self":"http://localhost:8080/rest/api/2/status/6","description":"The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.","iconUrl":"http://localhost:8080/images/icons/status_closed.gif","name":"Closed","id":"6"},"fields":{"assignee":{"required":false,"schema":{"type":"user","system":"assignee"},"name":"Assignee","autoCompleteUrl":"http://localhost:8080/rest/api/latest/user/assignable/search?issueKey=DEMO-26&username=","operations":["set"]},"fixVersions":{"required":false,"schema":{"type":"array","items":"version","system":"fixVersions"},"name":"Fix Version/s","operations":["set","add","remove"],"allowedValues":[]},"resolution":{"required":true,"schema":{"type":"resolution","system":"resolution"},"name":"Resolution","operations":["set"],"allowedValues":[{"self":"http://localhost:8080/rest/api/2/resolution/1","name":"Fixed","id":"1"},{"self":"http://localhost:8080/rest/api/2/resolution/2","name":"Won't Fix","id":"2"},{"self":"http://localhost:8080/rest/api/2/resolution/3","name":"Duplicate","id":"3"},{"self":"http://localhost:8080/rest/api/2/resolution/4","name":"Incomplete","id":"4"},{"self":"http://localhost:8080/rest/api/2/resolution/5","name":"Cannot Reproduce","id":"5"}]},"worklog":{"required":false,"schema":{"type":"array","items":"worklog","system":"worklog"},"name":"Log Work","operations":["add"]}}}]}.

when I query

http://localhost:8080/rest/api/2/issue/DEMO-26/transitions?expand=transitions.fields