'Invalid user/team account' - error with JIRA DVCS Connector for github

David Finney July 21, 2013

I just installed the JIRA DVCS Connector for Bitbucket and GitHub on my hosted JIRA instance. I was able to register the JIRA instance as an application with github. But from the JIRA add-on administration screeen when I go to add a new github account it is giving me the following error.

Invalid user/team account.

My account is 'oshehab'.

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Onkar Ahire
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November 19, 2013
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Janet Albion
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July 21, 2013

Hi David,

If the credential is already correct, please make sure you have sufficient heap allocated to JIRA as per advice at https://confluence.atlassian.com/pages/viewpage.action?pageId=376210497

In addition to that, you might want to try upgrading the DVCS plugin to the latest version especially if you are using JIRA 5 or JIRA 6.

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