How to effectively find the JIRA's Base URL if you don't have access to Administrative Console

[marcomarquez]

Hi Everyone,

I'm running into a seemly simple issue: I can't find the base URL of my JIRA instance. Now, I try to make calls to:

https://jira.inside-company.net/rest/api/2/issue/ISSUE-645

or

https://jira.inside-company.net:8080/rest/api/2/search?jql=assignee=marcoam

I figured that when making calls, the base url would simply be jira.inside-company.net since I access JIRA that way:

https://jira.inside-company.net/secure/Dashboard.jspa

and browsing is:

https://jira.inside-company.net/browse/ISSUE-645

However, the API calls seem to both give me 404's :( How can I find out the correct Base URL if I don't have access to the DB or the administrative console?

[Nic Brough -Adaptavist- · Accepted solution]

For a correctly configured Jira, you should find it's https://jira.inside-company.net - you can see it from the "browse" line if nothing else.

You can also do a really simple check - read an email from an issue comment or change - they build the urls you find in them from {baseurl}/{target}. If an email says http://mrflibble/browse/penguin-1, you know it's used the base url of http://mrflibble

[marcomarquez]

Alright, I guess my company has some extra security or something since I can't access anything. I get a 404 when trying to access the endpoint: {BASE_URL}/rest/api/2/search?jql=assignee=marcoam.

Any ideas of what it could be? If I can't figure out, I guess I'll wait until tomorrow to ask my IT.

[Nic Brough -Adaptavist-]

It's possible for an admin to deliberately disable it, that would be my first guess (I am assuming you can see Jira in a browser). If it's enabled, then it's probably a network thing.

[Kinto Soft]

The REST API provides the base url:

http://docs.atlassian.com/jira/REST/latest/#id105760

Pablo.

[Kostiantyn Ianovskyi]

ComponentAccessor.getApplicationProperties().getString(APKeys.JIRA_BASEURL);