How to add comments on issue transition, using REST

[Valerie AQUILA]

Hello All,

I'm with Jira 5.2.

I use

<h6>/rest/api/2/issue/{issueIdOrKey}/transitions</h6>

to POST transitions, with optional "fields" and "update"

- transition alone works fine

- transition with "fields" works fine also, the fields are correctly changed when the transition is done

- transition with "update" does not work as expected : the transition is done, but the comments are not created, and no error is sent back.

My posted json is :

{"update":{"comment":[{"add":{"body":"info ici"}}]},"transition":{"id":"51"}}

The "Add Comment" permission is open for all jira-users.

What am I doing wrong ???

[Valerie AQUILA · Accepted solution]

Yes, the Add Comments permission on the permission scheme for the project is open for all jira-users.

And when I send a comment REST POST just after the transition REST POST, it works !

So I can envisage this as a workarround, but would like to understand why I can't create comment during the transition

[Valerie AQUILA]

@rambanam : thanks for your time speding on my question, but I haven't been able to add a comment with the same transition REST POST.

So I run 2 separate POST, and it works. This is the only workarround I have found.

[Deleted user]

same issue on JIRA v7.1.2. The transition succeeded without the comment and no error occurred making the call. No permissions issues. I had to create a new Screen allowing comments for the Transition during the Workflow. This—https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-transition-779160682.html

Before: performing the same Transition in the UI did not ask for a comment.

After: now the Transition in the UI throws up a dialog asking for a comment and it works via API.

[Ed Jackson]

I'm glad you figured this out! It saved me a lot of grief this morning.

[RambanamP]

the following string worked for me

{ "update": {"comment": [ { "add": {"body": "Testing."} }]},"fields": {}, "transition": { "id": "21" }}

[Valerie AQUILA]

Rambanam,

Thanks for your time on my question.

If I try with your string (with "fields" : {}), it does not work either for me.

It seems the issue does not come from my REST call, that sends me no error.

I may have something else wrong in my config, but can't find what ??

Note, that if I POST the comment separately, it works !!??!!

[RambanamP]

can you check Add Comments permission is there on that project permission scheme

or transition issue in UI and check are able to comment on that issue

[RambanamP]

it is weird!! i can able to to transition issue with comment!!

[paul grant]

Add comments screen to the transition in your workflow.

[Chaithra N]

https://developer.atlassian.com/display/JIRADEV/JIRA+REST+API+Example+-+Add+Comment

https://answers.atlassian.com/questions/123698/jira-rest-api-add-comment

https://answers.atlassian.com/questions/118999/jira-rest-api-add-issue-and-comment-problem

Above links might help you