Custom filed user picker send notification

[Nagarro iQuest]

Hello.

I'm looking for a way to send a notification when a certain custom field, that's a user picker, is updated, to the user that was picked. Use case: when a user is selected to review an issue, to get an email notification.

How can I achieve such behaviour please?

Thank you!

[Vladimir Horev _Raley_]

You can try our plugin https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview
to achieve that. To check that particular field was changed use a template like this:

{{#issues}}
   {{#lastchange.items}}
       {{#equals first=field second="description"}}
            Description was changed to  {{toString}} by {{lastchange.author.displayName}}
       {{/equals}}
    {{/lastchange.items}}
{{/issues}}

[GabrielleJ]

Alternatively, you can also opt to use the "JIRA Script Runner - Send Custom Email" built-in script. You will have to remove this "User Picker" custom field in the EDIT screen and put in a workflow transition screen. In that particular workflow, add a post-function to send the email that you like.

Reference: https://scriptrunner.adaptavist.com/4.2.0.2-SNAPSHOT/jira/builtin-scripts.html

[Nic Brough -Adaptavist-]

You'll need to find or write a listener that can pick up any change, scan it for your particular field and send an extra email as well as the standard ones for that event.