Could not retrieve manifest from https://jira.onlifehealth.com. Please check the JIRA Server URL, and ensure it is JIRA 4.3 or later.

[lance_lyons]

We have setup fisheye/crucible with mod_proxy / reverse proxy to our fisheye/crucible tomcat install. We also did this with Jira, Confluence and Bamboo.

When trying to start up crucible/fisheye and configuring it to connect to Jira for user we get the following error

Could not retrieve manifest from https://jira.onlifehealth.com. Please check the JIRA Server URL, and ensure it is JIRA 4.3 or later.

https://jira.onlifehealth.com is valid and works.

what are we missing?

Here is more info from stack trace in log file.

Here is some addition info on this error from the error log (stack trace). I have all our OpenSSL certs (jira, bamboo, confluence and crucbile) all imported into all three java keystores (we have Jira, bamboo and Confluence,Crucible using different ones). Jira is using one under the jira folder. Bamboo is using a 64 bit jdf/jre and confluence/crucible using 1.6.0.27. We have Jira, confluence and Bamboo all connected (application links) with no problems and all three sites are https sites behind apache using mod_proxy.

2011-09-02 08:27:10,004 INFO [InitialPinger1 Onlife] fisheye.console BaseRepositoryScanner-ping - [Onlife] starting initial scan of repository
2011-09-02 08:29:19,206 ERROR [btpool0-2 ] fisheye.app JiraSetupServiceImpl-checkServerIsJiraWithEmbeddedCrowd - Failed to retrieve manifest from https://jira.onlifehealth.com<br< a=""> /> com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download1(AppLinksManifestDownloader.java:175)
at com.atlassian.applinks.core.manifest.AppLi...

[lance_lyons · Accepted solution]

ok i figured this out as well. Somehow I had a JRE folder in the C:\Program Files (x86)\Java\jdk1.6.0_27 folder and the java_home should have bin C:\Program Files (x86)\Java\jdk1.6.0_27\jre instead of C:\Program Files (x86)\Java\jdk1.6.0_27.

So far all of the PKIX errors that I have come across were all related to java certificate stores. INitially there were 3 different java installs for jira, bamboo and confluence so certs needed to be imported to all three. Then the java_home for crucible and confluence had the issue above.