Can I populate a custom field based on a regexp using JEMH

[Marc Dworkin]

If I have a multi-select custom field "colors" can I parse the body of an email coming in for, eg, "Red", "Blue" and "Green" and set the Colors field values where it matches?

[Andy Brook [Plugin People] · Accepted solution]

Yes, JEMH can do that. Is the source of your email automated, i.e. content structure is largely repetitive? This matters as in order to extract 'text' you need to match against the content to locate it.

JEMH has a Regexp Field Processor which can be used to digest an email and apply many regexps (one per target field). See the How to Use the Regexp Field Processor page on the wiki.

[Marc Dworkin]

Thanks for your help!

The source of the email is not automated. Basically, I want to build a help desk system where I label/categorize issues based on regexp on incoming emails.

Issues I am having with Regexp Field Processor:

• Looking at the doc, it appears "From address" is required, which would be a deal breaker in a helpdesk system -- is there a work around?
• I am trying to populate a multi-select. If I set the "Value Regexp" to "(Blue|Red|Green)" it only matches the first color in the configuration time validation

Best,

Marc

[Andy Brook [another me]]

Your points:

1. Its a regexp (of course!) so I would think you can use .* to match all.
2. Hard to say, please create a support ticket, and attach your JEMH Profile XML export, and an email export of an example incoming message.

- https://thepluginpeople.atlassian.net/browse/JEMH