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Assign to Unassigned when the Issue is Closed/Resolved

Vlad Tokarev September 15, 2011

I do not see a way of setting the Assignee to "Unassigned" automatically when the issue is Closed. Any suggestions?

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Vlad Tokarev October 2, 2011

The Clear Field Value in the transition post function will solve this issue.

Haran Rasalingam March 2, 2018

Thank you - worked nicely

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MinC
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September 16, 2011

Probably you can try to add a post-function for the Closed/Resolved transition in the workflow that updates the Assignee field to be "Unassigned".

Vlad Tokarev September 18, 2011

Not possible. Here are the only post-function options I see:

Add Post Function To Transition

<th> </th><th>Name</th><th>Description</th>
<input id="com.atlassian.jira.plugin.system.workflow:assigntocurrentuser-function" type="radio" name="type" value="com.atlassian.jira.plugin.system.workflow:assigntocurrentuser-function"/> <label for="com.atlassian.jira.plugin.system.workflow:assigntocurrentuser-function">Assign to Current User </label> Assigns the issue to the current user if the current user has the 'Assignable User' permission.
<input id="com.atlassian.jira.plugin.system.workflow:assigntolead-function" type="radio" name="type" value="com.atlassian.jira.plugin.system.workflow:assigntolead-function"/> <label for="com.atlassian.jira.plugin.system.workflow:assigntolead-function">Assign to Lead Developer </label> Assigns the issue to the project/component lead developer
<input id="com.atlassian.jira.plugin.system.workflow:assigntoreporter-function" type="radio" name="type" value="com.atlassian.jira.plugin.system.workflow:assigntoreporter-function"/> <label for="com.atlassian.jira.plugin.system.workflow:assigntoreporter-function">Assign to Reporter </label> Assigns the issue to the reporter
<input id="com.go2group.jira.plugin.synapse:changetestcasestate-function" type="radio" name="type" value="com.go2group.jira.plugin.synapse:changetestcasestate-function"/> <label for="com.go2group.jira.plugin.synapse:changetestcasestate-function">Change synapseRT Test Case State field from custom list </label> Change synapseRT Test Case State to appropriate value
<input id="com.googlecode.jira-suite-utilities:clearFieldValue-function" type="radio" name="type" value="com.googlecode.jira-suite-utilities:clearFieldValue-function"/> <label for="com.googlecode.jira-suite-utilities:clearFieldValue-function">Clear Field Value </label> Clear field value.
<input id="com.googlecode.jira-suite-utilities:copyValueFromOtherField-function" type="radio" name="type" value="com.googlecode.jira-suite-utilities:copyValueFromOtherField-function"/> <label for="com.googlecode.jira-suite-utilities:copyValueFromOtherField-function">Copy Value From Other Field </label> It copies the value of one field to another.
<input id="com.atlassian.jirafisheyeplugin:createjob-function" type="radio" name="type" value="com.atlassian.jirafisheyeplugin:createjob-function"/> <label for="com.atlassian.jirafisheyeplugin:createjob-function">Create Perforce Job Function </label> Creates a Perforce Job (if required) after completing the workflow transition.
<input id="com.googlecode.jira-suite-utilities:updateIssueCustomField-function" type="radio" name="type" value="com.googlecode.jira-suite-utilities:updateIssueCustomField-function"/> <label for="com.googlecode.jira-suite-utilities:updateIssueCustomField-function">Update Issue Custom Field </label> Updates an issue custom field to a given value.
<input id="com.atlassian.jira.plugin.system.workflow:update-issue-field-function" type="radio" name="type" value="com.atlassian.jira.plugin.system.workflow:update-issue-field-function"/> <label for="com.atlassian.jira.plugin.system.workflow:update-issue-field-function">Update Issue Field </label> Updates a simple issue field to a given value.
Vlad Tokarev October 2, 2011

Well, actually the Clear Field Value option does it. Once I selected it, it will offer a field to clear - which would be the Assignee.

So this is resolved. Thanks!

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