we are not able to export in an excel file. The export to excel is not generated and the user wait for many time the extraction
in the issues
in the structures
@Hemanth I'm may have the same issue. I export to excel csv, it creates the file, but I'm unable to open it from Chrome's notification bar as it doesn't appear to ever complete the download. But the download did complete and I'm able to access it by going to my download folder and opening the file. This is new behavior.
If you consider using an app, one option you can try is Better Excel Exporter as it ships an Excel report template for Jira projects.
This article goes into detail on how to export Jira projects to Excel >>
(Please note that Better Excel Exporter for Jira is a paid and supported app and I'm part of the team developing it.)
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