I have just started using Greenhopper/Jira and in trying to use the Agile project or option view I continually get this error:
"The JIRA server could not be contacted. This may be a temporary glitch or the server may be down."
I have tried switching browsers.
I have tried other computers and starting and restarting.
Googled a fix and couldn't find any live links to any recent answers.
It is the portion that allows me to change "Plan modes" and I'm stuck in 'Classic Planning Board'. Not good.
As I said i'm new to the software would love to continue using it but to tell you the truth the learning curve seems a bit more drastic than Pivotal tracker.
Thanks for the help
Hi creative,
Please open a support request at https://support.atlassian.com and one of our OnDemand Support Engineers will be able to help diagnosing what is happening.
Cheers,
Felipe Cuozzo
OnDemand Development
Deleted my answer - I just noticed that you're using the OnDemand version.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I've had this happen more than once, right after upgrading UPM. Each time, I've stopped and started the JIRA service and it's come back up with no problems.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Recommended Learning For You
Level up your skills with Atlassian learning
Jira Align Program Essentials
Learn how to use Jira Align at the program level and how to plan for and manage your Program Increment (PI).
Managing Agile Boards and Reports
Learn how to pick the right board type for your team and customize it to fit your specific requirements.
Atlassian Certified Associate
Jira Software Board Configuration
Earn an associate-level credential from Atlassian that shows you can effectively configure Jira Software boards.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.