We bought a license for Agile Cards but the licens have not appeard after a week. How long is it supposed to take?

We had a evaluation license for Agile Cards that expired. We bought a real licens but it has not appered on Atlassian after a week, still only an evaluation license there.

How long time is itt supposed to take?

1 answer

0 vote
Boris Berenberg Community Champion Jun 08, 2015

Is it this add-on? https://marketplace.atlassian.com/plugins/com.spartez.scrumprint.scrumplugin

If so, it should be instant. Check your my.atlassian.com account using the same account which you used to purchase the add-on. If you continue to have problems, open up a ticket at: https://support.atlassian.com/servicedesk/customer/ca

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Teagan Harbridge
Published Wednesday in Agile

Top 10 Insights from the 12th Annual State of Agile Report

...challenges organisation’s experience in their efforts to adopt and scale agile.   Many people associate agility with complete flexibility. And that’s not necessarily true, as demonstrated by this finding....

305 views 1 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you