There are 22 issues for a project currently.
I created a scrum board yesterday and I'm able to see only 14 issues for now.
I checked the board settings are found that there aren't any issues under unmapped statuses. Screenshot attached. Can someone please provide any insights on this. Or if I have missed anything?
Hello @Madhurima Pabbaraju
Please check the underlying issue filter of the board, is the filter fetching all the 22 issues?
Because you will only see the number of issues based on the issues fetched by the baord filter. Thus, please click on board filter and see it in issue navigator view to make sure the number of issues it's returning. If it's returning less than expected 22 issues then you would need to update the filter query.
IN the screenshot you shared in the question the "Backlog" column has 22 issues, thus the board is having 22 issues. Hence everything si working fine.
I think you have some sub-tasks among those 22 issues. Please note that Scrum backlog doesn't display sub-tasks in the planning/backlog view.
Please share the screenshot of the backlog view and the epic panell. Since backlog is showing 22 issues thus the epics must bethere, please double check everything as it's something small which you are missing and thus epics are not visible.
If you feel my answer have helped please accept/upvote. thanks.
This query should return every issue in the IID project, and as you said there are no unmapped statuses. Are you able to access the 22 issues in the project (I wonder if there is a permission issue somewhere)?
This page can help us with troubleshooting: https://confluence.atlassian.com/jirakb/issues-are-not-appearing-in-boards-779159013.html
I'd start with reindexing and also using JIRA Admin Helper to verify the user has access to those issues.
Let me know if this helps,
I'm able to access the issues being the admin. I don't think there are any permissions set for those issues as other team members are able to view them too.
Could you help with a query that I can use, just so irrespective of any type I should be able to view all the issues on the board.