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Unable to see User Story in Backlog and Sprint

There was an user story and it was assigned to a sprint and it was visible. 

When i added one more user story, the first user story disappeared, and is not visible in Backlog or in the sprint. 

But it is visible from Epic and Issue navigator. 

How can i make it visible in the sprint?

1 answer

0 votes

Hi @Chandrasekhar 

Can you share what is the current "status" of the story with which you are facing this issue?

Also have you checked the activity log of this particular user story to verify if any action/ operation has been performed on this user story (before/ just after you added the new story)?

Sudarshan Community Leader Sep 26, 2020

Yes, the old story could have been moved to DONE or a corresponding status :)?
Hence, it's not seen in the backlog but visible in Epic and issue navigator.!

Like Chandrasekhar likes this

Yes, that's the most probable reasons why a story wont appear in your backlog or in the sprint :-)

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Status of the Story is 'Testing'.

When i see under Reports - Sprint Report

the missing story is listed under 'Issues Removed from Sprint'.

How do i put it back either to Sprint or Backlog?

  1. How to put it back into to Sprint:
    Do you have a field that displays the Sprint? If yes, simply edit the story to include the Sprint name you want it to be part of.
  2. How to put it back into to Backlog:
    If the story has not been resolved/closed out, it should be in your backlog; I'm curious what the status of this story is and if the status is.
    Do a search on your backlog, if you don't find it, then you need to review the Query of your board to see if it is configured to filter out certain types of stories.
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