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JIRA统计图-创建与解决的问题,为什么已解决的问题一直都是0

创建问题与解决的问题对比图中

创建问题线上没问题

为什么解决的问题一直是0

实际是有解决问题的,为什么显示是0??截屏2021-04-29 下午4.11.16.png截屏2021-04-29 下午4.12.02.png

2 answers

1 accepted

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Answer accepted

检查一下已解决的问题里resolution这个字段是否有内容?可能在工作流已完成的步骤里没有设置这个字段。Jira的统计图会根据这个字段是否填写了内容来判断问题是否已经解决了。

请问一下,需要怎么加?

我的工作流中有已解决、已完成的工作流状态

你可以参考这一份官方文档,不过是英文版本的:https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

你要想一下resolution这个字段是让Jira自动帮你添加,还是你想要用户在已完成的时候手动添加。

如果要Jira自动添加,可以在工作流里利用Post function来设置;如果想要手动添加,需要把resolution这个字段显示在工作流的最后一个步骤的screen里,让用户手动选择。

截屏2021-04-29 下午5.44.19.png

已设置自动添加Post function,但是设置后,刷新统计图,解决的问题 还是(0)

是的,因为这个更新只会影响之后解决的问题,对于已经解决的旧问题需要批量添加resolution。

可以参考这份文档:https://confluence.atlassian.com/jirakb/bulk-edit-resolutions-in-jira-server-321857142.html

好的,非常非常感谢🙏。问题已解决~

Like Alexandra Hu likes this
0 votes
Ollie Guan Community Leader Apr 29, 2021

Hi @Jie Chen ,

@Alexandra Hu 所述,Resolution != Null,这是必要条件。

请问一下,需要怎么加?

  我的工作流中有已解决、已完成的工作流状态

Ollie Guan Community Leader Apr 29, 2021

Alexandra已经给出了很棒的解决方案,如果你有很多此类的Issues,也可以试用下Scriptrunner这个插件,使用Bulk Change Resolution的功能来批量修改。

Like Alexandra Hu likes this

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