Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issue is not being shown in sprint, even though in the details it says it is in the sprint

I added an issue to my sprint from my backlog, but after I refresh the page, the issue is back in the backlog. I checked the details of the story and it says that it belongs to sprint 5, but it is not visible when I go see my sprint. It always keeps returning to the backlog.

1 answer

1 accepted

1 vote
Answer accepted

Hi Agustin,

Is Sprint 5 an active Sprint?  Can you add pictures to illustrate the problem? Thanks


Hey Carlos,


Yes, Sprint 5 is an active sprint. I drag it to the sprint, it gives me the warning "You are about to change the scope of the sprint". I confirm it, and it is in Sprint 5. However, when I refresh the page or navigate somewhere else, it is moved back to the backlog list. The weird thing is that when I view the details of it, it says it belongs to Sprint 5. 

Is it possible that this "Sprint 5" is being unintentionally shared with another project? Is the name of it unique? Or is there another project that has a "Sprint 5"?

Hi Agustin,

What version of JIRA are you using? I think you may be hitting this bug: JSWSERVER-13530.

And if so, this issue has been fixed in 7.2.7

This thread contains more details about the case.

Hope it helps,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Agile

Join us LIVE: Atlassian & Experts Talk Research & Insights @ Scale

Hello all! What have you learned from your customers lately? Our live-streamed series continues by exploring CX, UX, and the power of research & insights at scale with Leisa Reichelt, Head of R...

239 views 3 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you