I added an issue to my sprint from my backlog, but after I refresh the page, the issue is back in the backlog. I checked the details of the story and it says that it belongs to sprint 5, but it is not visible when I go see my sprint. It always keeps returning to the backlog.
Hi Agustin,
Is Sprint 5 an active Sprint? Can you add pictures to illustrate the problem? Thanks
Carlos
Hey Carlos,
Yes, Sprint 5 is an active sprint. I drag it to the sprint, it gives me the warning "You are about to change the scope of the sprint". I confirm it, and it is in Sprint 5. However, when I refresh the page or navigate somewhere else, it is moved back to the backlog list. The weird thing is that when I view the details of it, it says it belongs to Sprint 5.
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Is it possible that this "Sprint 5" is being unintentionally shared with another project? Is the name of it unique? Or is there another project that has a "Sprint 5"?
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Hi Agustin,
What version of JIRA are you using? I think you may be hitting this bug: JSWSERVER-13530.
And if so, this issue has been fixed in 7.2.7
This thread contains more details about the case.
Hope it helps,
Carlos
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