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Does cycle time of an issue reset if a story moves from 'in progress' back to 'to-do?'

Elesha
Elesha September 23, 2019

One of our stories got picked up and started, the story was moved to 'in progress.' The story got de-prioritized and moved to the backlog so this was still 'to-do'

How would this impact the cycle time?

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NAYANA
NAYANA July 8, 2021

Also does putting a story on hold stop the clock for cycle time calculation?

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Jon Cossin
Jon Cossin August 7, 2020

We also need a way to reset the cycle time for some issues where the cycle started accidentally.  How can we reset the cycle time clock for an issue?

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