Changing a Board owner as a system admin

Hi All,

I'm a system admin and I need to change the owner for a board (previous Rapid Boards) since the current owner is on leave.

In the GreenHopper guide it says that the owner or an administrator

Changing a board's Owner
A board's owner is the only person who can change the configuration of a board. By default, the owner of a board is the person who created it. If you are the owner, or an administrator, you can change the owner of a board.

To change the owner of your board:

Access the board Configuration for your board (see above).
Click the 'pencil' icon (which will appear when you hover) to edit the owner of your board. Press the 'Enter' key when finished.

However this works only for boards I'm allowed to view as a user.

How can I change the owner for Boards that don't appear in my view since they were not shared with me or any other administrator?

Thanks a lot in advance

5 answers

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Hi,

As GreenHopper uses JIRA Filters (JQL) to create the issueset for each board, you may need to change the owner of the shared filter (underlying the board) to be visible to you as well. This is possible in one of the later versions of JIRA, starting with JIRA 5.0.

Hope that helps?

Cheers, David

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Go to system administration (as system administrator, obviously) and enter "Filter" into to quick search box (on the administration side of things).

Also you could just use this URL: <JIRA-URL>/secure/admin/filters/ViewSharedFilters.jspa

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Hi David,

thanks for your feedback. We are running Jira 5.1.3 so should not be a problem, but not sure how I get to see filters that are not shared with me in the first place?

I tried to search for it, but it doesn't appear in my list. Cannot see anything in the Administration section to see all existing filters and/or boards

Thanks

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using the URL: <JIRA-URL>/secure/admin/filters/ViewSharedFilters.jspa worked perfectly! thanks!

Unbelievable that you need to do that.

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Seconded. This was a massive help.

Thank you Jake and David!!!!!!

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Like • Derek Evans likes this

This works!, thanks Jake.

We are using Jira Cloud.

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OMG thank you so much - I wasted so much time trying to find this (as per usual when trying to admin Jira or make any changes that a normal UI would make simple)

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@Jake Zava Thanks for the URL it helped a lot

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Thanks Jake
You have saved my lot of time....

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Hi there,

I"m really confused about where I am supposed to paste the URL

And am I pasting just this

<JIRA-URL>/secure/admin/filters/ViewSharedFilters.jspa

Can someone help me? I have a user who was deleted as the Board Owner right now and I want to change that to me.

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I just figured this out!!!! OMG .. Yay!

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Like • Ronak Koya likes this

The link works

URL: <JIRA-URL>/secure/admin/filters/ViewSharedFilters.jspa

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I'm very happy that my nearly 10 years old answer still helps people :)

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Like • Joe Doherty likes this

0 votes

Works for me. Thanks.

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Another fun scenario is when there's a board and someone deletes the shared filter, leaving the board in your database but unavailable to the UI -- Project Configurator will complain about this if you're trying to export boards in this condition. The workaround is to insert the ID of an existing filter that you own at the database level into the configuration for the board (i.e., update the value in SAVED_FILTER_ID in the AO)#####_RAPIDVIEW table), restart your server, and voila, you can now administer the board through the UI.

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Hi, I tried this solution but it no longer works as there is no pencil when you hover over the board owner name in the board settings page. Is there a new way to solve changing the board owner now as an admin? Thanks.

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Hi David,

I was seeing the same behaviour here until I followed David Toussaint's advice above; changing the owner of the filter automatically changed the owner of the board for me but I guess it might depend on your version.