Also please find this link https://bitbucket.org/account/notifications/send/?receiver=baueritconsulting - there is email administrators of bitbucket link - maybe you can faster get support using that form
Extended info is in https://answers.atlassian.com/questions/325904/story-map-issue
installed story map and am not seeing button on toolbar. Story Map appears under Agile Menu but only shows an incomplete UI. When trying to configure story map in manage add-ons I get a 400 error. Any thoughts?