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Agile Tab Planning Board

From today early in the morning we are experiencing problems accesing the Planning Board of one of our Agile GreenHopper projects. The other projects work; with slowness but they work. We've tried re-indexing, optimizing indexes, we've look at our database and it's running fine. The Worklog Cache Limit option seems to be fine, since our projects only hosts about 800 issues. We've rebooted jira service, even the server but it's still not working. We've also tried running the integrity checker utility and fixing the problems.

Our Jira v4.3.3 (v4.3.3#617-r149616 Installation is running on a Linux ubuntu 11.10. The database is running on MSSQL SERVER 2008. The GreenHopper version is 5.6.8 (Build: #9b559fa899d0).

OTHER DETAILS:::::::::::::::::::::::::::

Database Statistics

Issues 10522

Projects 23

Custom Fields 96

Workflows 1

Attachments 1986

Comments 10517

Users 399

Groups 206

Java VM Memory Statistics

Total Memory 1820 MB

Free Memory 1214 MB

Used Memory 606 MB

Total PermGen Memory 512 MB

Free PermGen Memory 361 MB

Used PermGen Memory 150 MB

Memory Graph

67 % Free (Total: 1820 MB)

PermGen Memory Graph

71 % Free (Total: 512 MB)

Non-Heap Memory Graph (includes PermGen)

69 % Free (Total: 560 MB)

3 answers

1 accepted

1 vote
Answer accepted

I think it's because your timezone is set to Bogota. Try using this JVM argument:


in your file, as described in GHS-6000.

Yes, that Works!!!

Thank you John!


try enable the profiling and check which step is taking the longest time

is there any error on the log files

Thanks for the advice Noor. We did this and it shows nothing abnormal. There are no error on the log files either.

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