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エラーログの内容について Edited

 

エラーログの内容について質問がございます。

下記のエラーはどのような時に出るものでしょうか。

 

2017-07-05 15:48:43,095 ERROR [conversion-thread-1-internal] [conversion.impl.runnable.ConversionRunnable] run Cannot create conversion.
-- referer: http://1.1.111.11/wiki/pages/viewpage.action?pageId=40271904&preview=/40271904/40271905/W%E7%A7%BB%E8%A1%8C%E3%82%B9%E3%82%B1%E3%82%B8%E3%83%A5%E3%83%BC%E3%83%AB.xlsx | url: /wiki/rest/documentConversion/0.1/conversion/thumbnail/results | userName: emanusr01
com.atlassian.plugins.conversion.convert.ConversionException: Unknown error: com.sun.image.codec.jpeg.JPEGCodec
at com.atlassian.plugins.conversion.convert.image.CellsConverter.generateThumbnailDirect(Unknown Source)
at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.doWork(JVMConversionRunnable.java:67)
at com.atlassian.confluence.plugins.conversion.impl.runnable.ConversionRunnable.run(ConversionRunnable.java:39)
at com.atlassian.confluence.plugins.conversion.impl.runnable.JVMConversionRunnable.run(JVMConversionRunnable.java:18)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

 

また、エラーログについての質問はこちらでさせていただいても問題ありませんでしょうか。

よろしくお願いいたします。

1 answer

0 votes
Yuki Okamoto Atlassian Team Aug 09, 2017

エラーログを拝見させて頂いたところ、Confluence ページの描画時にサムネイルの作成に失敗しているように見受けられます。

サムネイルに関する問題については以下のナレッジベースにて紹介されているため、一度こちらもご確認頂ければ幸いです。

また、実際にページ上で添付ファイルのサムネイルが表示されない問題を確認されている場合、問題が全てのファイルで発生しているのか、もしくは特定のファイルでのみ発生しているのかをご確認頂くことで、問題の切り分けに繋がる場合もございます。

万が一特定のファイルでのみ問題が発生している場合には、ファイルの拡張子、サイズ等の観点で確認してみて頂ければと思います。

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