Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New asset management integrations for Jira Service Desk Cloud

Hi Atlassian Community, I’m a senior product manager on the Jira Service Desk team. We know our users are looking for better ways to keep track of everything from laptops to software licenses.

That's why we’re excited to announce new asset management integrations for Jira Service Desk Cloud with our partners Oomnitza, Riada (early access), and Device42. With these integrations:

  • Employees can easily link an asset with a request to provide agents with better context.

  • Agents can view asset details, like purchase date, serial number, and user assignment right from the ticket.

  • Employees can get asset support in Slack with the Oomnitza Bot.

You can check out this blog post for additional information and a short demo video I recorded to help you get started with asset management for Jira Service Desk Cloud.

I’m also happy to answer any questions about how your team might use these new apps here.

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Agile

Master the art of thinking big, working small: A conversation with John Cutler

Hello all! It has been 20 years since the agile manifesto was introduced, and closer to 40 years since software development began moving away from a waterfall-type approach. While many teams have ...

1,468 views 11 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you