Hi Atlassian Community, I’m a senior product manager on the Jira Service Desk team. We know our users are looking for better ways to keep track of everything from laptops to software licenses.
Employees can easily link an asset with a request to provide agents with better context.
Agents can view asset details, like purchase date, serial number, and user assignment right from the ticket.
Employees can get asset support in Slack with the Oomnitza Bot.
I’m also happy to answer any questions about how your team might use these new apps here.
Hello Atlassian Community members! My name is Keri, and I work on Atlassian's Cloud Platform Product Marketing team. I wanted to bring your attention to a case study we recently did with the IT dep...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events