only group creator cant see active sprint

[php717]

im group creator, and since last week cant see active sprint and backlog

all other team member's can see it no problem

i can see road map and can create issues

but active sprint page and backlog blank (only for me)

[Joseph Chung Yin]

@php717 -

Welcome to the community.  You need to ensure that the filter query used by the boards are shared with you for Viewing at the minimum.  Check with your board admin for assistance.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[php717]

i am  the group admin :-)

and of course setting all enabled

so far i have found only one error

im not sure why its coming up.. as main ligvo is english

[Joseph Chung Yin]

Did you check the filter query used associated to the boards?  and check the permission against the filter query.  It is different then the project permission.

Best, Joseph

[php717]

dashboard filter not exist.. (i have never tampered with it)

[php717]

ill pay for the support..

but i need advise on fixing this..

[Joseph Chung Yin]

@php717 -

Access your Scrum board and click on the "..." symbol upper right and select Board settings option.  In the Board setting UI, review the filter query used against the board.

Hope this helps.

Best, Joseph

[php717]

Anyone know what it may be ??