It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I see all of my epics in the Epic view?

Hello there!

 

I have a Jira portfolio that contains several projects and epics. For some reason I can't see all the epics in the portfolio scope, even though they are contained within the projects there and have the label I'm using to create the portfolio filter.

Does anyone have experience with this?

4 answers

0 votes
Scott Theus Community Leader Feb 14, 2019

Hi @Keenan Johnson,

Check to see if you have the "Browse Projects" permission in Jira for the projects where those epics live. If you can't get to the projects in Jira I don't think you'll see the issues in Portfolio for those.

-Scott

I do have those permissions Scott

0 votes

Hey, @Keenan Johnson 

When you say you want to see all of you Epics, does this also means you want to see the Epics that are already finished?

 

If so, by default, Portfolio won't show Done issues in your plan, since it considers you don't have further work to do on them.

If you want to see those issues in your plan as well, you will need to create a separate filter from completed Epics and the include this JQL in the Issue Source of your plan. :)

 

Let me know if this achieves what you want!

Gabi

No I can't see all of my open epics for projects that exist and epics that are not finished.

Is there a support person I can screen share to show what I'm seeing?

Scott Theus Community Leader Feb 27, 2019

Hi @Keenan Johnson ,

The folks here in the Community do not work for Atlassian, we are users like yourself. You can contact Atlassin directly for support at https://support.atlassian.com/contact/#/  

-Scott

0 votes
Thomas Bowskill Community Leader Feb 26, 2019

Hi @Keenan Johnson 

Still having this issue? If so:
1) I assume your Source Data is "Filter", not  Projects or Boards (and that when you look at the filter in JIRA you can see the issues that are missing)
2) What have you set Include Issues Completed For x Days as?

From my month of using Portfolio those are the two things that tripped us up the most 

My source data is definitely "Filter"

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Advanced Roadmaps

3 short videos to help you get started with Advanced Roadmaps

Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...

3,248 views 18 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you