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Unable to add custom fields in roadmap

In the advanced roadmap, I am trying to add an additional column (custom field that already exists)

Here are the steps I followed

  1. Selected the Configure option for the Roadmap

Custom field 3.png

2. Under Source Data options on the left side, I selected the custom fields option by selecting the hyperlink: adding custom fields


custom field screen shot 2.png

3. I searched for the custom field "Story Type" and chose the option "Add 1 field". But, nothing happens after I add this and I still cannot locate this field as an option in the fields option in the plan. Am I doing this right? 

Custom Field screenshot 1.png

2 answers

I was able to get this resolved. This is related to permissions to Advanced Roadmap

Hi Surya,

I have the same problem. Please explain in more detail how you got it to work.




0 votes
Niranjan Rising Star Oct 07, 2020

Hi @Surya Kamepalli ,

What is the field type of "Story type"?

@Niranjan Thanks. 

Field type - Select list (Single choice) 

Niranjan Rising Star Oct 08, 2020

Hi @Surya Kamepalli ,

It works fine in JIRA server. I believe that you are experiencing an issue related to the bug -

Hi @Niranjan 

Thank you. We are not using the cloud instance and this is the Server edition. 

The ticket you shared seems to be about column sizing. My issue is around adding a custom field column to the roadmap view. The custom field already exists and the teams have been using this. The roadmap will not serve its purpose if we are not able to see this particular field. 

Niranjan Rising Star Oct 08, 2020

@Surya Kamepalli - What is the version of your plugin? Can you try creating a new plan, with the different set of issues that has values for Story type? Just want to ensure if the issue is project specific.

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