Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sys Admin Cannot see Portfolio Plan

User has provided me a screen shot of the plan - I cannot see it at all but it is in the DB. When the user sends me the URL I get:


We couldn't find the Portfolio for Jira plan you're looking for.Please double check the URL.

1 answer

0 votes
Andy Heinzer Atlassian Team May 14, 2018

Plans can be restricted when they are created, or after the fact.   I would recommend having this user go back to the plan in question, then click the ellipsis [...] for this plan and configure. 



Under the Access Control Section, they can see which users have access to both view and edit the plan:



But also, just because you're a Jira admin, doesn't necessarily grant you access to everything in Jira.  The user that created the plan ultimately has to grant you access to the plan for you to see it.  Just because you have the URL that user is using is not necessarily enough in this case.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events