Restore Fail due to introduce roadmap table AO_A415DF_AODOOR_STOP fail

[Philo]

[c.a.j.bc.dataimport.DefaultDataImportService] Error during ActiveObjects restore com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Advanced Roadmaps for Jira(com.radiantminds.roadmaps-jira) #8.20.6 (table AO_A415DF_AODOOR_STOP): at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportSqlException(ImportExportErrorServiceImpl.java:26) at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.flush(DataImporter.java:429) at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.close(DataImporter.java:434) at com.atlassian.dbexporter.importer.DataImporter.importTable(DataImporter.java:120) at com.atlassian.dbexporter.importer.DataImporter.access$000(DataImporter.java:41) at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:71) at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:64) at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:29) at com.atlassian.dbexporter.importer.DataImporter.doImportNode(DataImporter.java:64) at com.atlassian.dbexporter.importer.AbstractImporter.importNode(AbstractImporter.java:44) at com.atlassian.dbexporter.DbImporter.importData(DbImporter.java:70) at com.atlassian.activeobjects.backup.ActiveObjectsBackup.restore(ActiveObjectsBackup.java:151) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreActiveObjects(DefaultDataImportService.java:574) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:749) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:323) at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.unsafeCall(DataImportAsyncCommand.java:82) at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:64) at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:30) at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:177) at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:149) at java.base/java.util.concurrent.FutureTask.run(Unknown Source) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.base/java.util.concurrent.FutureTask.run(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Caused by: java.sql.BatchUpdateException: Duplicate entry '1' for key 'ao_a415df_aodoor_stop.PRIMARY' at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.base/java.lang.reflect.Constructor.newInstance(Unknown Source) at com.mysql.cj.util.Util.handleNewInstance(Util.java:192) at com.mysql.cj.util.Util.getInstance(Util.java:174) at com.mysql.cj.jdbc.exceptions.SQLError.createBatchUpdateException(SQLError.java:224) at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchSerially(ClientPreparedStatement.java:853) at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchInternal(ClientPreparedStatement.java:435) at com.mysql.cj.jdbc.StatementImpl.executeBatch(StatementImpl.java:795) at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345) at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345) at com.atlassian.jira.ofbiz.sql.StatementWrapper.executeBatch(StatementWrapper.java:154) at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeBatch$17(DiagnosticPreparedStatement.java:146) at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70) at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55) at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeBatch(DiagnosticPreparedStatement.java:146) at com.atlassian.dbexporter.importer.DataImporter$BatchInserter.flush(DataImporter.java:422) ... 24 more Caused by: java.sql.SQLIntegrityConstraintViolationException: Duplicate entry '1' for key 'ao_a415df_aodoor_stop.PRIMARY' at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:117) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:122) at com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953) at com.mysql.cj.jdbc.ClientPreparedStatement.executeUpdateInternal(ClientPreparedStatement.java:1098) at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchSerially(ClientPreparedStatement.java:832) 2022-03-26 10:16:20,990+0800 JiraImportTaskExecutionThread-1 WARN admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.j.p.d.dao.impl.CachingOrganizationDaoImpl] onImportCompleted - clearing cache !! 2022-03-26 10:16:20,990+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.c.e.c.a.j.p.d.d.impl.CachingOrganizationDaoImpl.organizationsCache] Cache com.atlassian.jira.plugins.dvcs.dao.impl.CachingOrganizationDaoImpl.organizationsCache was flushed 2022-03-26 10:16:20,990+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.j.index.ha.DefaultServerIndexRepairService] Restarting DefaultServerIndexRepairService 2022-03-26 10:16:21,044+0800 JiraImportTaskExecutionThread-1 WARN admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.atlassian.ozymandias.SafePluginPointAccess] Unable to run plugin code because of 'com.opensymphony.module.propertyset.PropertyImplementationException - Failed operation: SetOperation[entityName=admin.message.manager,entityId=1,propertyKey=user,newType=5,newMapper=TypeMapper[handler=StringPropertyHandler,valueEntity=OSPropertyString]]'. 2022-03-26 10:16:21,075+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.c.e.c.a.j.config.DefaultReindexMessageManager.propertiesReference] Cache com.atlassian.jira.config.DefaultReindexMessageManager.propertiesReference was flushed 2022-03-26 10:16:21,090+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.c.e.c.a.j.config.DefaultReindexMessageManager.propertiesReference] Cache com.atlassian.jira.config.DefaultReindexMessageManager.propertiesReference was flushed 2022-03-26 10:16:21,106+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Importing data is 100% complete... 2022-03-26 10:16:21,106+0800 JiraImportTaskExecutionThread-1 INFO admin 611x2099x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] JIRA Data Import has finished. 2022-03-26 10:16:25,499+0800 http-nio-8080-exec-12 ERROR admin 616x2102x1 18scxs0 0:0:0:0:0:0:0:1 /secure/admin/XmlRestore!finish.jspa [c.a.plugin.web.DefaultWebInterfaceManager] Could not evaluate condition 'com.projectbalm.riskregister.admin.AdminSectionCondition@4c6fc401' for descriptor: com.projectbalm.riskregister.riskregister-jira:projectbalm-addons (null) com.opensymphony.module.propertyset.PropertyImplementationException: Failed operation:

[Mohamed Riza _ServiceRocket_]

Hi @Philo 

We can see the caused by as Caused by: java.sql.SQLIntegrityConstraintViolationException: Duplicate entry '1' for key 'ao_a415df_aodoor_stop.PRIMARY' 

Usually this happens when the database Jira is using is not as per Atlassians supported platforms or configurations. You may want to check your settings as per Connecting Jira applications to a database | Administering Jira applications Data Center and Server 8.22 | Atlassian Documentation. On the top right corner, you can select your Jira version to get the correct docs for your Jira. 

[Philo]

Double check that the setting is right. Manually delete the Duplicate entry '1' for key 'ao_a415df_aodoor_stop.PRIMARY' ,but issue still exist.