I've had to recreate my Portfolio a couple of times after encountering the same error trying to select Group by Team and checking the Show capacity on timeline checkbox.
Since I'm using a Starter License, I can't get any other support and I'm not sure what it is exactly that is causing the error below. When I clear the error, the Portfolio is just a blank page with no way to restore it. Any assistance would be greatly appreciated!
I'm really sorry to hear that you've encountered this problem.
Can you try clearing the local storage for your browser as this should resolve your problem. For example in Chrome
Unfortunately it looks like we have found a bug where old local storage state can cause issues with newer versions and we're working on providing a fix for this problem.
Now that you've cleared local storage you should be able to use it again now and you shouldn't hit this problem whilst you're on the version that you're on.
There's a strong possibility that now you've cleared local storage this time that you won't be impacted by this in the future.
What we're going to be doing is to make sure that we don't hit this or similar issues again in future releases.
Unfortunately, I can't say exactly which release will have the changes that prevent this from happening again in the future - we've just discovered this problem and have just started looking into it.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events