It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Initiatives show up at the Epic and Store level in Portfolio. How do I fix that?

I just started using Portfolio for JIRA. I created a new issue type - Initiative and mapped it to Initiative in Portfolio.

For some reason Initiatives Initiatives show up at the Epic and Store level in Portfolio. How do I fix that?

1 answer

0 votes

Hello Anjelika,

When an Initiative shows up in the incorrect level in the schedule it usually indicates that one or more of the source projects that are set as an issue source are coming from a Next-Gen project, as currently Portfolio is only compatible with the Classic project types, and the parent child issue mappings break when a next-gen project type is is used.

While you can set up a plan connected to a a next-gen project, the above mentioned hierarchy mappings will not function as well as various other configurations will not function covered in the following KB in more detail:

But Double check the projects imported by the plans issue sources and let me know if it is a next-gen or classic project type.

Regards,
Earl

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Advanced Roadmaps

3 short videos to help you get started with Advanced Roadmaps

Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...

3,248 views 18 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you