It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Importing issues into Porfolio not working

I am fairly new to Jira and Portfolio. I have got a trail licence of Portfolio and I have tried to create a plan for one of the projects we have running (i've actually tried multiple projects) but when I go through the set-up wizard the 'scope' i.e the issues are not displayed so I can't select and tasks as part of the scope. 

Can anyone offer any suggestions? 

I also have Tempo planner & timesheets installed but I have disabled the trial version of Planner for now. 

Thanks...

1 answer

0 votes

Hi, Gavin

Under the Issue Source of your plan, did you make sure to select the issues you want to import to your plan?

Sometimes people forget to select them all or even deselect them by mistake.

 

Gabi

Hi Gabriele, 

There were no issues to select, the page is completely blank. I am thinking it has something to do with the set-up of our projects - I have created a fresh test project and a dummy task and it is being pulled through, just not on the existing projects. 

Hey, Gavin

Do you have Jira Cloud or Server running?

If it's Cloud, is there any chance that your projects are next-gen projects?

 

Gabi

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Advanced Roadmaps

3 short videos to help you get started with Advanced Roadmaps

Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...

3,530 views 22 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you