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I have a bunch of tickets created with a custom field of "External Ticket". I want to be able to search for tickets in Jira using External Ticket content.
Say - i have a ticket named "XXX-1234" with a description of "test description". It contains External Ticket field with "EXT-333" filled out.
I want to have a text box (search bar) where i can put "EXT-333" and pinpoint a Jira ticket that has it in External Ticket field - so in this case my "XXX-1234".
Is there a way to define this search field on a new board or somewhere else?
Much appreciated!
That is true, but this is still defining a new search all over again. Would be great to have a search box that only browses "External Ticket" field, just like main "Search" field browses ticket description.
I've figured out a way to create a new filter on "Issues" page and i've saved it - so no i have it. Just thought i can create a new board with that so it can be visible by everyone.
You can also have the search in the "Quick filter" , if you are using Jira boards (Kanban/Scrum)
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Ok, that's a lead. Can I define a text box, instead of a value in JQL field?
[I am creating a quick filter]
"External Ticket" = ?
Thanks!
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Hello @Marek Witecki
What you require is possible via a paid plugin.
Please see here
and here
If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!
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So basically it's not doable without an additional - paid - plugin.
I will go with saved filter on "Issues" tab then, thank you!
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Hello @Marek Witecki
What you require is possible via a paid plugin.
Please see here
and here
If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello @Marek Witecki
Jira supports JQL and in JQL search you can try the following query
"External Ticket" ~ "EXT-333"
And this should give the search result XXX-1234
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