Associating issues to Teams is a crucial part to making advanced roadmaps work. As far as I can see, the best way to do so, is set up teams as shared teams as much as possible and then assign the team to an issue at issue creation.
In our setup, nearly all Jira projects are managed by a core team. The odd task may be assigned to a different team, but as this is more the exception than the rule, I would like to have a default value for the team (pre-populated if possible, filled out automatically if no team is selected otherwise).
However, it seems that the Team custom field is locked and does not allow for configuration changes. And the built-in automation does not support setting the team field - it is not available there.
I know I can make the Team field required upon issue creation, but would really like to help the user here by filling out data we already know in over 90% of the cases for him/her.
Looking for suggestions or workarounds.
You do need to use a Shared Team, to make it available to set from a Jira issue.
I don't think you can pre-populate on the Create screen, but this is how I populated it during creation using Automation.
You need to use the Team field's custom field ID, and the Team's ID during the rule.
To get the Team field's ID:
To get the Team ID:
You can also get the Team ID from a CSV export
Go to Automation, and choose to create a new rule. Set the components as follows:
In Edit Issue, select "More Options" then in the Additional Fields section enter:
^ In this example, 10123 is the Team field's custom field ID, and 5 is the Team ID
Give the rule a name, then publish it.
This should set the Team field to the required option just after creation!
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