Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

ScriptRunner Escalation services won't dispaly


We currently running Jira 7.13.5 and Scriptrunner 5.6.2.  Theproblem we are having is that when loading some of the escalation services for editing nothing is being displayed on the screen.  

We are seeing the following error in the console and in the Jira log file


This error only seems to apply to escations services with out going emails.

We have tried re-indexing, stoping and starting the services along with clearing the Jira cache.

Any help would be appreciated 






0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

301 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you