Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA email notification - Get Issue Status

Hello - 

I am currently working on custom email notifications via post functions. In my notifications I have simple Groovy scripts that show different fields for the Issues. 

What I am trying to do is show the current status of the Issue on the email notification. To show the status I have:

$issue.status.name

This works correctly when I create the Issue. The status is shown in the email is correct. However, when I transition the Issue, the status on the next email notification does not change. The status does update on the second transition, and throughout the rest of the workflow. Therefore the current status in the email notification is always one status behind where the Issue currently is. 

Does anyone know a work around for this? Is there a way I can manipulate the Groovy script to add a +1 to the status? Any help would be much appreciated.

Thanks in advance. 

1 answer

When do you run the script? Before or after changing the status? I suspect that your triggering the script before the workflow transition step. Put a screenshot here so we can give a look. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

116 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you