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I need a behavior that allows me assign an issue in Jira SW and add this assignee in JSM...

I have a project in JSM, when I escalate the issue, another is created in Jira SW project and these issues are linked.
What I need is when I put an assignee in Jira SW ticket, this user must be added as Request Participant in the JSM ticket.
I'm working in server and I have Scriptrunner. There's any behavior that allows me do this? Thanks!

1 answer

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Answer accepted

Hi Sofia

Behaviours are only capable of interacting with fields currently visible on the screen being displayed.

What you are looking for is a Script Listener.

Listen for "Issue Updated" event, if the SW issue being updated had the assignee field changed and the issue is linked to your JSM project, then add the current SW issue's assignee to the JSM request participants.

I'm going to try it.


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