I believe there is a bug on this version that prevents the events from getting updated automatically. You'll, unfortunately, have to restart JIRA in order to make the event available. Here is the bug report if you want to have a look: https://productsupport.adaptavist.com/browse/SRJIRA-2414
A fix for the bug is available on versions 5.4.28 and newer. :)
Hope this helps,
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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