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Hi,
Is it possible to create a custom job on JIRA to send a daily email reminder?
I have looked into adding a post-function once an issue moves to the status but this would just be a once off email reminder.
We cannot add add-ons to our instance so 3rd party apps do not work and automation on server does not seem to cater for this.
I have this script that could work and run as a daily job based on the JQL query of when those tickets are in the specific status.
The JQL query is as follows: "project = XXXXXX AND status = "Line Manager Approval"
The only thing is the email to be sent is to different people.
The names of the people who the email is sent to is under a custom field called "Requestors Approving Manager/Executive" on the issues.
This custom field is configured as follows :
User Filtering:
Filtering users by the following:
Project Role: Approvers
How do I edit the below script to include the above information and send the email to the right people?
Hi @Drishti Maharaj ,
Can you provide more details of your requirement.
Regarding sending daily reminder, have you tried to filter subscription ?
More details of subscription @
Hi @Sreenivasaraju P , yes we have tried that but the user who need to receive the email reminders do want that method.
Hence I am trying to find another solution.
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Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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