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Create job on JIRA for daily email reminder



Is it possible to create a custom job on JIRA to send a daily email reminder?

I have looked into adding a post-function once an issue moves to the status but this would just be a once off email reminder. 

We cannot add add-ons to our instance so 3rd party apps do not work and automation on server does not seem to cater for this.

I have this script that could work and run as a daily job based on the JQL query of when those tickets are in the specific status. 

The JQL query is as follows: "project = XXXXXX AND status = "Line Manager Approval"

The only thing is the email to be sent is to different people.
The names of the people who the email is sent to is under a custom field called "Requestors Approving Manager/Executive" on the issues.

This custom field is configured as follows :
User Filtering:
Filtering users by the following:
Project Role: Approvers

How do I edit the below script to include the above information and send the email to the right people?

import com.atlassian.mail.Email;
import com.atlassian.mail.server.MailServerManager;
import com.atlassian.mail.server.SMTPMailServer;
import com.atlassian.jira.component.ComponentAccessor;
def subject = "Manager Approval for ${issue.key}"
def body = "Hi ${issue.assignee.displayName} \n\nReminder for approval for the following issue: {issue.key} - ${issue.summary}. \n\n"
def emailAddr = issue.getAssignee().getEmailAddress() //this is where I am having trouble configuring for the custom field email address
def sendEmail(String emailAddr, String subject, String body) {
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer();
if (mailServer) {
Email email = new Email(emailAddr);
} else {
// Problem getting the mail server from JIRA configuration, log this error
sendEmail (emailAddr, subject, body)

2 answers

1 accepted

0 votes
Answer accepted

Hi @Drishti Maharaj ,


Can you provide more details of your requirement. 


Regarding sending daily reminder, have you tried to filter subscription ?


More details of subscription @

Hi @Sreenivasaraju P , yes we have tried that but the user who need to receive the email reminders do want that method. 

Hence I am trying to find another solution.

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