when moving operations, the sprint field is not emptied. This causes the operations with wrong sprint on other boards. We have filter related boards. Is there a way I can clear the sprint field on the move? Is it possible with Scriptrunner? If yes how? And how can I use Scriptrunner to clear Cutomfields.
Here is sample code for a Move Issue event listener:
// optionally, check from/to project and conditionally execute...
def issueManager = ComponentAccessor.getComponent(IssueManager)
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def sprintCf = customFieldManager.getCustomFieldObjectByName("Sprint")
def user = event.user
def issue = issueManager.getIssueObject(event.issue.id)
def updateIssueRequest = UpdateIssueRequest.builder().
issueManager.updateIssue(event.user, issue, updateIssueRequest.build())
That's a more complicated question... see https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-detect-if-an-issue-is-a-clone-in-a-listener-at/qaq-p/562675. If you are on jira 7.5 you could do it on IssueLinkCreated and check if it's the cloners link I guess.
Moving an issue tries to retain as much of the issue as the target project allows for, and as Sprint is a global field, it's not going to clear it.
You are right you can do it with ScriptRunner - a listener could be scripted to catch "issue moved", check you want to lose the sprint and clear it (and other fields) by setting them to "null".
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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