I want to register an email and wanted to create an issue or comment on an existing issue if any new mail is received in registered email.
Can we achieve this functionality using script runner in JIRA?
Although we can create or comment an issue using JIRA functionality but we can't apply some timer on this so, it can check the email registered in every 15 minutes and create issue if any email received after 15 minute of previous email.
So, I am looking for script runner , is there any workaround for this?
Is there any reason why you want to do this? This sounds like standard Service Desk functionality to me.
With ServiceDesk, customers can send you an email, and that opens an issue, furthermore, if they reply to that email, it will result in a comment.
If this isn't what you want, could you explain further? This seems like a really small question to describe a rather large and complex requirement.
Hi Atlassian's, How is your journey with #Atlympics 2021 so far....excited! Me too, same excitement. Here's my typical team planning and vision dashboard which I used to share to my management and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events