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Hi -
Currently I'm using a script post-function to add some specific users as Request Participants to a specific type of issue. I'd like to switch that over to use an organization.
I was reading
but that seems more aimed at adding ALL organizations applicable, and only when the ticket is created via JIRA, not the SD portal.
I have two scenarios that I'd need to address with this issue:
1) Add a specific organization upon the creation (via portal) of a ticket in X type
2) Add a specific organization upon the creation (via portal) of a ticket in X type in which a custom field is flagged in a specific way.
Can anyone point me in the right direction on this? Thanks!
Hey Kevin,
You can follow the example in the documentation and if you want to get a specific one then you will need to slightly change the last lines to
def organizationsToAdd = organizationService.getOrganizations(currentUser, organizationsQuery)?.right()?.get()?.results?.find {it.name == "Organization A"} // get the Organizations custom field def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Organizations") // finally update the organizations custom field cf.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(cf), [organizationsToAdd]), new DefaultIssueChangeHolder())
kind regards, Thanos
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Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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